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Programme crashing

Anonymous

Programme crashing

Anonymous
Not applicable

Hi, I hope that I'm in the correct place. I currently have 3ds max installed on my pc and has been working fine up until recently. The programme tends to crash after certain tools are used, such as adjusting the bone envelopes. Is there a simple solution such as a software update? Thanks in advance for any advice.

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Alfred.DeFlaminis
Alumni
Alumni

Hello @Anonymous and welcome to the community,

 

In many cases it helps a lot to install any service packs or updates for 3ds Max, there are new features and defect fixes on the regular so it's always good to have the latest version.  Which version of 3ds Max is this for?   Do you know if you have installed any updates or service packs for it?  Thanks for the info!

 

Another possibility is that your user settings are corrupted.  It's a long shot but you might try resetting your user settings to see if that helps.   

 

Best Regards,

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Alfred.DeFlaminis
Alumni
Alumni

Hello @Anonymous,

 

I just wanted to follow up here, any progress on this issue?

Best Regards,

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Anonymous
Not applicable

Hello again. So sorry for the late reply! Max seems to be behaving itself now, but if this (or a similar) problem arises again, I'll be sure to try out your methods and report back to this thread. Thanks again.

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Alfred.DeFlaminis
Alumni
Alumni

Ok no problem @Anonymous, thanks for the update.  Glad it's working for you. 


Best Regards,

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