Problem with 3dsmax 2018

[Anonymous]

Hello very good, I have a problem in 3dsmax before I worked properly but I know that one day I stop working as I should now I get the tools as if they were blocked but actually work but I can not see there is a kind of black bands

someone could tell me how to solve this problem
 
Thank you 

[Anonymous]

Have you tried to reset the workspace with the top right menu? "Reset to default state" option

[Anonymous]

hello, thanks for answering, if I've tried it several times but it's still the same, I've updated the program and it's not solved the problem, I've also uninstalled it and reinstalled it but nothing follows the same bars in black, nose that's what may cause the program to be

[miledrizk · Accepted solution]

Hi,

Maybe your Graphic Card needs to be updated,

Now, to check this, you can try changing your Graphic Mode,

Go to Customize Menu, Preferences, Viewport tab, and click Choose Driver,

Select other options from the list starting from up down(of course excluding the one that was current)

You'll need to restart Max after exch choice. Now, if nothing worked for you, set it back to the recommended option.

Also, if that didn't work, you can try resetting your user settings, by closing max and going to:

C:\Users\YourUserName\AppData\Local\Autodesk\3dsMax\20xx - xxbit and changing the name of the

Folder called ENU to something else, like ENU.old and reopen Max.

[Anonymous]

Hello Thanks for answering, the last method of changing the name folder has helped me, everything works properly for me thanks for the help