PNG Render output: Render is black but looks good in preview

Anonymous · ‎12-08-2015

I do not understand why all of a sudden png format does not work.

https://gyazo.com/84388e82a1c7fdd25e9968a62004ea6c

I have Alpha channel and Interlaced checked. also rgb 48 bit. Gamma is stet to Override 2.2

Anonymous · ‎12-09-2015

So nobody has ever had this happen i take it?

Anonymous · ‎12-09-2015

Ok this must be a bug. I saved as 2014 and i can render and save as png and it works fine.

tony.su · ‎12-13-2015

I can't reproduce your issue. Could you zip and upload your scene file and image.

Tony Su
Product Support

Anonymous · ‎12-14-2015

Here is a file that renders ok but will not produce a png when saved as.

https://gyazo.com/e82817ffc0f808c8f14b663cc8cba49b

tony.su · ‎12-14-2015

Sorry, it's work fine in 3ds max 2016 sp1 on my PC. I can render and save as.

Could you upgrade your 3ds max?

https://knowledge.autodesk.com/support/3ds-max/downloads

Tony Su
Product Support

Anonymous · ‎12-15-2015

I know it works fine in 2016 and 2014. Trouble is I am using 2015 with Backburner currently and would like it to work as it should. I have narrowed it down. Well it was definitely some setting in the scene somewhere. I started a new scene and merged the geometry and its fine. Strange.