Hi,
Try resetting your user settings to see if that helps:
1- Close 3DS Max
2- Go to: C:\Users\YourUserName\AppData\Local\Autodesk\3dsMax\20xx - xxbit
3- Rename the folder called ENU to something else like ENU.old
4- Restart 3DS Max
Now a new ENU for will be created.
If this doesn't help, you can close 3DS Max, delete the new ENU folder
And rename the old one ENU again and restart Max. The reason why you might
Want to go back to the old ENU folder is that when you rename it and Max creates a new fresh
One, you'll lose your custom UI configurations and your installed 3rd party
Macroscripts if you have any.
Finally, and before you do all that, check your system to see if you meet the minimum requirements
When it comes to free disk space or physical memory as mentioned here:
https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/System...
If nothing works, try changing the Graphics Mode to see if it's a video card problem:
Go to Customize menu, Preferences, Viewports tab, click the Choose Driver button
And from the drop-down menu choose a different option than the current one,
You'll need to restart Max after each choice.
If this helps, maybe you'll need to update your graphics card driver,
If it doesn't help, set it back to the recommended option.
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miledrizk@gmail.com
3DS Max 2025, V-Ray 7
3DS Max user since 2003 (3DS Max 7)
V-Ray user since 2008 (V-Ray 1.47)