this is not a 3dmax error, you have a virus, very dangerous and difficult to remove, BACKDOOR.BETABOOT, search your hard drive, look for the "GOOGLE UPDATER 5.0" folder, dont try remove (bluescreen), the code is nested inside system file csrss.exe (dont remove!, dont kill this process!), you need to kill process inside csrss.exe first, use free malwarebytes (very helpful), then after reboot you need to kill two process (they will show themselves after a restart) by removing GOOGLE UPDATER 5.0 ... ATTENTION! virus infects .max files, there is some invisible layer inside the file, the file infects all 3dmax versions above autodesk 2014/2015 (python 2.7 and above and MS VisualStudio C++ 2013 and above) sorry for my english, hope you understand ;D - good luck