I have a perpetual license for 3ds Max 2019, which isn't available directly from my account as it is an old perpetual license. I contacted support through chat who provided a download link.
The download link only downloaded one file and when trying to install says some download files are missing.
NOTE:
The product is not available direct from Autodesk account as it is 2019 so cannot change the download method.
I have disabled pop-blocker as per support suggestion and as per article by Autodesk and tried multiple browsers with the same issue.
I have been emailing support who basically said to post here - I have searched all articles but none respond to this specific issue.
Many thanks.
