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Issue: 3DS installation incomplete (official 2018 version)

Anonymous

Issue: 3DS installation incomplete (official 2018 version)

Anonymous
Not applicable

Hi and thank you for reading this.

 

Issue:

I work with Autodesk's 3DSmax at my school. I created my account using the student license and got the software.

I didn't find any way to download 3DSmax without the Autodesk Desktop Manager. I tried the two download options: Browser download and Download manager, each time with a clean uninstall before. The issue appears when installing: There are missing files. The installer installs only 2 or 3 files for a total of ~150mo. When going into Autodesk Manager it recognizes my 3dsmax as installed and ready to go. When I click on "Launch" it does nothing. Not even an error message. I used it in the same setup for weeks, and without any changes on my part, it stopped working. 

 

Configuration:

[Software]

- 3DS Max 2018 (Can't find update version)

- Installation via Autodesk Desktop Manager

- Tried clean install on C:\3DSmax and D:\3DSmax respectively (same goes for Autodesk Manager)

- Software was working fine until two days ago

 

[Computer]

- GeForce 1070 GT

- Processor i5 6600k 3.5ghz

- C: SSD 200go | 😧 Normal 1000go

- 16 Go RAM

 

I tried different kinds of installations setups, cleaned my files every time. It seems to be an issue with the installer. Can someone send some help please ? I'm sorry to take your time, but I can't work or follow studies without it. 

 

 

 

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