Image I/O error

[rogerbaro]

Hello, 

When I try to set an environment map (HDRI) with general bitmap, it doesn't let me because it pop-up with an error of Image I/O, like this one I attach.

The problem is that it only happens in my pc, but if I try on the pc that we have in class it leat me set the environment correctly with no error.

(Sorry for my english, I'm not a native)

[raiden_xavier]

HI @rogerbaro,

Thanks for sharing your issue with us.

It does not look like the paths match up.
From what I can gather the error message is looking for the file in a different location than OneDrive.

File > Reference > Asset Tracking Toggle.

Is the .exr file there? You should be able change the location and tell 3ds Max to look where you need it to for the new location.

I hope that helps.
We look forward to hearing from you.
Many thanks.
Regards,

[rogerbaro]

Hi @raiden_xavier 
In the computer that we use in 3D class. Is the one I can set an HDRI with the .exr file. It seems that it doesn't appear I search in File > Reference > Asset Tracking Toggle.

I tried in my personal computer but doesn't seems to work and it appear the same Image I/O error al the time.