How do the developers feel about the criticism and mockery directed at 3ds Max?

[aksmfakt132]

How do the developers feel about the criticism and mockery directed at 3ds Max?

1. We think we are in a very dangerous crisis. We feel a very great sense of responsibility for this crisis, and we feel that if we don't get out of this crisis, we will collapse. 

2.They are idiots who are not worth dealing with. Even if 3ds Max develops more slowly, that’s fine. We’ll continue developing at an even slower pace and won’t accept any feedback. Because 3ds max will still be the best.

3. We abandoned 3ds Max long ago, but we simply haven’t made it public. However, we’re grateful that people are starting to notice our intentions as they leave 3ds Max. In fact, we want everyone to move away from 3ds max.

I feel like they think it's 2 or 3.

[RobH2]

First of all, criticism and mockery here on this basically "User-To-User" forum gains nothing and is not necessarily seen by any of the developers. Aside from that, it's unprofessional on an otherwise "professional" forum. 

I think all or your 3 assumtpions are unfair and unwarranted. Mabye you don't understand what it takes to create a massive piece of software like Max, Maya, Blender, or any other program like these and the unique development challenges they have to overcome. 

I know a number of the developers and they are kind, caring, compassionate people and very, very dedicated to the job they do to develop the functions they are responsible for. A lot of teams develop Max and it may seem like it takes a long time or that we users aren't being listened to. But, we are listened to if we participate in the process the correct way. 

The way to express your wants, frustrations and opinions is by not asking "leading" and unfair questions like the ones above, but to:

1. Report bugs in the proper way and places (Hagen has a permanent thread at the top of the main forum listing things)

2. Submit "wants" to the 'Ideas Forum'. Nearly 80 of those have been implemented over the years and not because they had the most votes. Many becasue the devs felt they were great ideas.

3. Sign up to participate in the Max Beta program. There you can talk about issues, bugs, wants and needs for upcomming releases. 

If you do all of that, then you'll be helping build a better product, you'll have more understanding about what it takes to make software that's as complicated as Max, and you may find you don't feel the need to make comments like the ones above about how Max is created. 

[aksmfakt132]

I have already implemented all three suggestions you provided. However, despite this, countless people, including myself, remain dissatisfied with the updates in 3ds Max. Let me briefly emphasize what I want: I want it to be a program that users can genuinely love(but not by relying on old features, but by new updates). How much do you think 3ds Max could truly score in this regard? (This isn't just about user numbers. Some people may be dissatisfied but have no choice but to use it.)