Help with Installation

Help with Installation

Anonymous
Not applicable
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2 Replies
Message 1 of 3

Help with Installation

Anonymous
Not applicable

I need help installing 3ds Max.

I am a University student and for one reason or another I can't download this software.

I desperately need it for one of my courses.

Can anyone help?

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388 Views
2 Replies
Replies (2)
Message 2 of 3

irishman_team_kilber
Mentor
Mentor

make sure you have the minimum requirements to run 3ds max  https://knowledge.autodesk.com/support/3ds-max/learn-explore/caas/sfdcarticles/sfdcarticles/System-r...

make sure you have enough ram

make sure windows is upto date and you are using windows 7/8/9/10 64 bit

make sure your virus checker is not blocking 3ds max from downloading.

 

if this doesn't help give some more details on what the problem is when you try and download it

 

if you get an error say "Product download consists of multiple files. At least one file is missing or has not been downloaded yet."

make sure your internet pop up blocker is off

https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/Error-Pr...

 

Message 3 of 3

Libei.Wang
Autodesk
Autodesk

Hello @Anonymous ,

 

Have you tried the suggestions from @irishman_team_kilber ?

 

If you are still unable to install 3ds Max, can you share the error?  Here is the link to Autodesk Education Community.  And you can find the download link to the latest release of Autodesk products.

 

M&E-EDU.PNG

 

Please let us know if this is helpful.

Libei

 

 


Libei Wang
Sr QA Analyst for 3ds Max