error "virtual device creation failed"

[Anonymous]

Hi,

i installed 3ds max design on my iMac running parallels on it and right after i launch the software, it's giving me this error " virtual device creation failed" and i can't close it or use anything within the program. Could someone please help me get passed that?

Thank you!

[lynn_zhang · Accepted solution]

Hi @Anonymous

You can check this post: 3D max startup error and try the solution. Hope this helps!

[Anonymous]

Thank you so much,

that actually worked. Is fixed now.