Error on loading

[Anonymous]

Ive been using 3ds max 2021 for a while - its been pretty stable. Today when I went to load I get repeated errors on loading. I have the 2021.2 update loaded. Apparently with 2021 there is no "Repair" option on the install. All previous versions offer it, but not 2021. Frustrating. After about 5 or 6 attempts it did load error free... I had to close it, now I cant seem to get it to open without errors. I also tried opening it in Administrator mode just for fun. Same errors.

Thanks

Here are some of the many errors:

Error Loading Plug-in DLL
DLL <c:\program files\autodesk\3ds max 2021\plugins\desipher.gup> failed to innitialize.
Error code 183 - Cannot create a file when that file already exists.

-- Error occurred in anonymous codeblock; filename: C:\Program Files\Autodesk\3ds Max 2021\stdplugs\(CivilView)\CivilViewStartup.ms; position: 2807; line: 63
-- MAXScript Auto-load Script Error - C:\Users\XXXXXX\AppData\Local\Autodesk\3dsMax\2021 - 64bit\ENU\scripts\startup\CivilView.ms Exception:
-- Runtime error: Method / class unavailable: registry.openKey

-- Runtime error: Failed to initialize python.

Any ideas? 

[irishman_team_kilber]

repair won't do any good all your doing is overwritting files, if your overwrtting bad file then that won't fix the problem,  

the first error is some kind of plugin that has failed to initialise if you reinstall that plugin then that error should go away.

the third error i am just speculating is python that MAYBE to do with a windows update,

CivilView error check this link out see if this helps

IMHo i would just backup all your scenes and do a clean reinstall of 3ds max Perform a clean uninstall 

[Anonymous]

Thanks for your reply. Ill check out those links but whats strange is eventually 3ds will load error free

[irishman_team_kilber]

does anyone else have access to your computer, a younger brother/sister? if so then maybe they remove or delete some files from your add/remove programs or the hard drive look in your Recycle Bin and see if there are any files there and restore them if the Recycle Bin is empty then there is nothing you can do.

Do you have a password on your windows admin account if not set one up

[irishman_team_kilber]

i looked at the Python one again check this link out Python API but i am not sure if this will be the same error @Libei.Wang can you verify this is the same correct information, this infomation is back in 2017 not sure if autodesk uses the same thing

[Anonymous]

Since I couldn't find a Repair option with the 2021 installer I uninstalled and reinstalled and that seems to have fixed my issue.

[Anonymous · Accepted solution]

didnt see anything to help me. I ended up re installing 3ds max and so far no errors.

Thanks for your help

[antoniosgrift]

Restart 3ds Max to clear memory, then try reloading the scene file. If the error persists, try the following: Restart 3ds Max. Choose the File menu.

Greetings,

Peter