Chromium host executable (32 bit)

[Anonymous]

Hello All,

I recently downloaded 3ds Max 2017. I have noticed the past couple of days that my computer has been running a little harder than usual. After checking the task manager I discovered "Chromium host executable (32 bit)" running at about 30% of my CPU. When I go to stop the file it just loads back up. From what I understand this is just a file to check for updates.. something of that nature. Is this file safe to delete/stop and how do I go about doing that? Any help will be highly appreciated.

[dgorsman]

That Chromium executable is not a specific "thing".  Rather, it's a host used to run a number of different tasks without loading down the main program (help windows, for example).  Depending on the program and what is being done there may be upwards of a dozen of these, and they are intentional.  These are *not* files to be deleted.

What is not intentional is the system resources it's using, as that looks a little high.

[Alfred.DeFlaminis]

Hello @Anonymous and welcome to the community,

The AcWebBrowser is an embedded Chrome frame which runs in the context of certain Autodesk products. It's used for the Autodesk Desktop App, the licensing modules, the Welcome/Home screen.  Other product specific commands will relate to MyHome, Welcome screen, Design Share, Tutorials,.....It was designed this way to improve performance instead of rolling all of this processing into a single exe. Not really multi-threading but multi-processing which improves performance.

I recognize that some people dislike that but there's not too much I can do about it.  Ultimately it relates to licensing, without this exe Max won't start.  There are some old threads about saying how to disable it but when I try Max no longer starts in current versions. 

All that being said, I don't think it should use 33% of your CPU.  I'll ask about this internally and get back to you.  

Please hit the "Accept as Solution" button if my post solves your issue or answers your question. This lets me know that I was effective in helping you, and thank you for doing so.

Best Regards,

[Alfred.DeFlaminis]

Hello @Anonymous,

Can you please try a couple things for me?

1) If you create a new user in Windows and log into that, does the problem persist?

2) If you have realtime A/V or monitoring protection, can you exclude the service or exe from it?  If you do, does it help?

3) If you exclude it from Windows Defender, does it help?  

Thanks for trying those things!

Best Regards,

[Anonymous]

Wow this is no good. Installed Revit yesterday and now this process is using an entire CPU -- all the time, no matter what I'm doing, even after a clean reboot. I hope you guys enjoyed the free power while it lasted. I'll send my next bill.

Fix: removed all Autodesk software.

[Alfred.DeFlaminis]

Hello @Anonymous and welcome to the community,

The concern is usually RAM usage, but is simply how Chrome works under the hood as it puts each new window in a new process for stability reasons.  However if you are losing CPU cycles over it, there is likely something else that could be causing that.  

I am a Max support person and I don't know much about Revit, but I found this article which describes and issue similar to what you are describing.  It seems there is an easy fix by installing the update.  Would you want to try that?

Best Regards,