Can't open 3ds Max File

Can't open 3ds Max File

andreaparise67
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Message 1 of 3

Can't open 3ds Max File

andreaparise67
Contributor
Contributor

Hello! 

 

I'm having trouble opening this file.

I've asked to my client to send me a 2024 file but still the program tells me I'm using an older version, but I tried both 2024 and 2025.

 

Max 2024

andreaparise67_0-1760350721583.png

 

Max 2025

andreaparise67_1-1760350790692.png

 

I've tryed all the option like double click on the file and marge, but i always get this result.

 

There is a correct solution for this?

 

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Accepted solutions (1)
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Message 2 of 3

MartinBeh
Advisor
Advisor
Accepted solution

Are you sure this file was saved correctly?

The dialog clearly says both times this file was saved with version number "28000", which translates to 3ds Max 2026...

 

NB: If your client does "Save As" and selects "3ds Max 2024", for example, and then later just hits Ctrl-S, that last action will keep the filename but will save again in the latest version, i.e. overwrite the 2024 .max file with a 2026 .max file. 

Martin B   EESignature
→ please 'Like' posts that are helpful; if a post answers your question please click the "Accept Solution" button.
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Message 3 of 3

andreaparise67
Contributor
Contributor

Man, you was right, i've downloaded Max 2026 and now it's works. 😓

 

Ty!

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