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BackBurner's manager connection again and again

VINCENTGRIEU2880
Participant

BackBurner's manager connection again and again

VINCENTGRIEU2880
Participant
Participant

Hello Everyone.

Don't know if backburner is used anymore or support, but i'm using it since soooo lonng and it use to work fine.
I've installed Max 2021 and Backburner work fine with it, jobs launched etc.
BUT...

Manager is perpetually connecting all my nodes and this things never stop... And also in rendering... So sometime it deconnect and reconnect for Nothing...

I've installed exactly the same thing on all my nodes and manager's station...
Something about it?

thanks! (sorry for my english... i'm french)

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Accepted solutions (1)
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raiden_xavier
Autodesk Support
Autodesk Support

Hi @VINCENTGRIEU2880,

 

Thanks for sharing your issue with us.

Have you tried to do a soft reset to Backburner?

Instructions here. French version here.

Please let us know if that makes a change to Backburner behaviour.

Hope you are well.

 

Regards,

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VINCENTGRIEU2880
Participant
Participant

Ok i will try it! And be back to ask if it works

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VINCENTGRIEU2880
Participant
Participant
Accepted solution

OK, so it did work BUT... not on the Backburner "soft reset" But i did the drick on the servers' folder.
And it seems that work!

Great!!
Many Thanks!

raiden_xavier
Autodesk Support
Autodesk Support

Hi @VINCENTGRIEU2880,

 

Thanks for keeping us updated.

Happy it fixed something somewhere!

Best of luck with your projects.

 

Regards,

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