BackBurner 2019 And Max 2021 - Process No Response

[VINCENTGRIEU2880]

Hi Again...

I've got a big problem to share a scene on my BB...
Really don't Know where is the problem...

But i've got that message...

I've done a lot otf things, check if i've installed same things everywhere
Verify the rights...

But i'v that...
Adapter returned unexpected code -2 for "C:\Program Files\Autodesk\3ds Max 2021\maxadapter.adp.exe" "-o" "LaunchApp" "-l" "Info" "-j" "C:\Users\raistlin\AppData\Local\backburner\ServerJob\Face_01_XXXXXXXXXXXX(file-customer-Name-for-exemple).xml.details" "-u" "GRIEU" "-a" "C:\Users\raistlin\AppData\Local\backburner\ServerJob\Face_01_XXXXXXXXXXXX(file-customer-Name-for-exemple).zip"
2020/09/03 10:36:41 ERR Application load error: 3dsmax adapter error : 3dsmax.exe process no response.  


Anyone got an idea?

Thanks in advance...

[VINCENTGRIEU2880 · Accepted solution]

Ok i've solve by myself...

Because a simple scene work on my renderfarm, i've explored my scene and found there is two Railclones objects which make big problem....
I've merged progressivly 50% scene by 50% and isolate which is the wrong object.
And in fact i think it's more a combination of Railclone in the scene, than a single railclone prop...

So, the solution for that is to instanciate (kil the railclone process for that prop)

And EVERYTHING work like a charm!
Making my life better...

Hope it help, because it's not Railclone the problem, it should be a Plugin problem the next time...
And if 3dsmax won't answer... it's because this plugin have an error in his application in the scene...

Bye !

[lynn_zhang]

Hi @VINCENTGRIEU2880 

Glad to hear you fixed the problem and thanks so much for sharing the solution! This will benefit other users in the community with the same issue.