I'm unable to see my assest tracker. I've restarted max and my pc but still no help.
I moved to three monitors at the start of the week and it seems to have gone missing then. Is there any way to rest the window or move it back to monitor space?
Solved! Go to Solution.
Solved by Alfred.DeFlaminis. Go to Solution.
Solved by kennyj. Go to Solution.
Richardline,
Sometimes dialogue boxes and other windows get "lost" when multiple monitors are added/removed.
Activate the missing window (asset tracker), the immediately press Alt+Spacebar. Then when the window pops up, select Move (M). Usually the missing window will "snap" to the mouse, but if not then use the arrow keys to see if you can bring it back into view.
Hope this helps,
-Kenny
Hello @Richardline,
If @kennyj's suggestion doesn't work for you, you can also get it back via scripts or by changing which is your primary monitor in windows temporarily and then changing it back. Resetting your user settings would also work, but is a bit heavy handed for this problem. My method of doing it is Kennyj's.
Open Asset Tracker
Alt + Space
Press "m"
Down Arrow
Move the mouse and fixed.
Kudos to Kenny, this is my favorite method as well because it works with other applications like my email and occasionally my mouse driver program at home will move to the wrong window and I use it for that as well.
Best Regards,
Alfred (AJ) DeFlaminis
3ds Max Technical Support Specialist
Autodesk Here to Help | View Max Tips/Tricks | My Screencasts | Autodesk Virtual Agent | How To Reset User Settings | Change Display Drivers in Max | Feature Request Board | Installation and Licensing Forum | 3ds Max Certified Hardware | Network Rendering Troubleshooting Guide
Hello @Richardline,
I just wanted to follow up here, any progress on your issue?
Best Regards,
Alfred (AJ) DeFlaminis
3ds Max Technical Support Specialist
Autodesk Here to Help | View Max Tips/Tricks | My Screencasts | Autodesk Virtual Agent | How To Reset User Settings | Change Display Drivers in Max | Feature Request Board | Installation and Licensing Forum | 3ds Max Certified Hardware | Network Rendering Troubleshooting Guide
So Asset tracker has been disappearing on me. None of the solutions below works for me as I only have one monitor.
I did try using the Connecter app and it will bring up the asset tracker dialogue when merging files in.
This is not the best work around there must be away to bring the asset tracking window back up without having to use a 3rd party app.
Change monitor orientation setting back and forth solved it for me. Asset tracking appears in the middle of the screen after set monitor back to normal orientation.
I tried everything but only your one is my true solution! Thank you so much! 🙏