3DsMax Technical Support

[Anonymous]

Functionality issue,

Specifically with the 'pan' and 'orbit' functions - They don't work AT ALL though keyboard/mouse interaction ONLY. They did last time I used the program, but now they don't. The 'alt + right (any?) mouse button' has NO effect, does not allow for panning the viewpoint. Similarly the functions for "orbiting" do not function. I can zoom in/out with the mouse wheel (no keyboard input needed at all). I do no have ANY third-party keyboard/mouse functionality programs - Just my basic Microsoft Keyboard, and Razer Imperator mouse, and the 'default' drivers there-for. 

I have a commission piece that I need to start NOW as I promised an otherwise easily achievable short turnaround time.

[brentscannell]

Hi @Anonymous 

The default navigation controls are:

Orbit/Arc Rotate: Alt+MiddleMouse

Pan: MiddleMouse

Zoom:Ctrl+Alt+MiddleMouse(or mousewheel up/down)

You can customize these in the Customize Menu->Customize User Interface->Mouse Tab.

Alt+RMB for Pan is Maya navigation if I remember correctly?

[Anonymous]

Yup, I know what the controls SHOULD be - they all worked fine last time I used the program (it has been a while admittedly). But now NONE of them function. The wheel does zoom in/out, without additional keyboard input, but alt+MMB and all those other ones? Nope, nothing.

Please help me resolve this, I have a commission that I need to start on.

[irishman_team_kilber]

have you resetted the UI Issue: Loss of keyboard shortcuts https://knowledge.autodesk.com/support/3ds-max/learn-explore/caas/sfdcarticles/sfdcarticles/Resettin...

Have you added the lastet service pack