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3DSMax 2020 Crashes when removing an Xref

AnimationSB
Enthusiast

3DSMax 2020 Crashes when removing an Xref

AnimationSB
Enthusiast
Enthusiast

In our production workflow we often animated only the necessary models in an scene, and use Xref for related geometry such as the ground and buildings, etc. We also send our final rendering assemblies in a master assembly file with all the static and animated scenes as XRef

AnimationSB_0-1592538084718.png

 

Recently I have noticed a bug in Max2020. You can add, enable/disable, and update all the Xrefs normally. But everytime I try to remove an Xref (for example, to clean up the animated scene) Max will crash.

 

I have tried sending the reports, but have not yet recieved and feedback.


Have any of you experienced the same issue? How did you fix it?

 

We want to consider uninstall-reinstall as a last option because it would be time consuming to update our workplace software especially during the current pandemic.

AnimationSB_1-1592538164911.png

AnimationSB_2-1592538192694.png

 

 

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Replies (2)

warooth
Community Visitor
Community Visitor
It happened randomly to me, too in max 2020, 2023 or whatever version when Enable or Disable XREF complex scene.
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MartinBeh
Collaborator
Collaborator

I doubt anything will happen for 3ds Max 2020 at this point in time - but if you can find a reproducible case for a current version of 3ds Max the development team will certainly take a look. 

 

Does this happen for any kind of xref or only for your specific files?

Martin B   EESignature
→ please 'Like' posts that are helpful; if a post answers your question please click the "Accept Solution" button.
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