3dsmax 2018 -Transparent objects if "Show shaded in viewport" enabled

[Vistral]

Hii!

I was excited to finally switch to the muuuuuuuuuuuuch less buggy Max2018 and i was greeted with a lovely bug that is really annoying

I have transparent objects if i have "Show shaded in Viewport" enabled in the material editor.

-Yes i have Nitreous 11 running and yes i have the most recent Nvidia display driver enabled for my 970GTX.

-No i did not have this bug ever in my live before.

No Idea. i have to switch EVERY time that i open that scene from standard shading to performance and back so that it loads the textures and the objects are not invisible..

Pleas help! 

best regards, daniel

[Vistral]

Hi!

Time to bump this again..

Its a super annoying Bug and it feels like i am working with some shareware software.

Can someone please help me? Or do i need to make a ticket again regarding this?

Best regards Daniel 

[Fadhil_Farook]

Can you share screencast or upload a few screenshots? Is this true of every scene or one specific scene?

[Vistral]

Hiho!

I added a screenshot in my first post as a link.

It is doing this on every scene i open. pretty weird.

Also the random crash rate when working is on the same level as 2017 ;( .. Rotating a viewport ..Crash.. clicking on an object.. Crash.

Well if this continues i am back to 2016.

beste regards, daniel

(EDIT.. Crashed 2 times within an hour right now and no emergency safe.. great..)

[Fadhil_Farook]

I may not be able to help on the Texture part because it's VRay and I haven't used it before.

But for repetitive crashing, try doing the following:

Go to Customize > Preferences > Viewports > Choose Driver ... > Nitrous (Direct 3D 9.0 etc)

[Vistral]

Hii!

Well thats not i was looking for 😉 But thanks for the tip

it should work with the better nitrous version.. it worked in 2016,2017 with the same grafixcard and now its broken ;(

And as mentioned its crashing as often as 2017 the king of crashing.

[Vistral]

Ok it seems to me installing 3dsmax 2018 Update 1 solved it!

Ohh by the way .. Thanks for not telling me that there is an update available . you cant find it with google, and i only heard it here in one discussion and was confused why there is an update and i dondt have it.

I found it on ma Autodesk account .. there are tons of useless always online tools in 3dsmax and none of them tells me about a update or a mail..

well thanks to me for finding it! and solving this.. and for all the official help i got within the last 2 weeks of this post!

THANKS!

And really thanks to fadhil for trying to help me!

[Anonymous]

Well that was to early.. its still not working .. ;(

[Alfred.DeFlaminis]

Hello @Vistral / @Anonymous,

I did have a sticky up about the update for a month or so, then I took it down to keep things clear.  If you have the desktop app installed it will tell you when an update is available.  

Ok, that being said I am seeing more and more reports of this.  Your card is technically not on the certified cards list for 2017 but still, I see this with cards that are so I don't think that is the issue.  @Fadhil_Farook's suggestion to try DX9 is a good one and I wasn't sure if that helped you or not.  Did DX9 resolve this issue when you tried it?

In the meanwhile this is a logged issue in the tracker and I am adding your thread to the comments.  

Best Regards,

[Alfred.DeFlaminis]

Hello @Anonymous,

I just wanted to follow up here, any thoughts on my previous post? Thanks for the update!

Best Regards,

[Alfred.DeFlaminis]

Hello @Vistral and @Anonymous,

I need to collect as much info as possible about this issue, so I have a few questions below.  I would be very grateful for your answers to these questions.  Please list the following things for me and thank you for doing so.   (I am using this form in multiple threads so some of the information may be already listed above.)  

1) Card model

2) Driver version

3) Windows Version (To find out which version of Windows your PC is running, press Windows logo key + R, type winver, then select OK.)  

4) Is there a specific action which seems to trigger this? 

Additionally, if you have scene files which display this problem, please email me a link to those files (or I can create a private folder) to Alfred.DeFlaminis@autodesk.com.   Lastly, the event viewer logs would also be great if that is an option.  Thank you all very much.

Best Regards,

[WhitebirchStudios]

I had these issues in MAX 2017 constantly and they all went away when I went with the 1080ti graphics card. I have a 1080 and a 980ti. 

[Alfred.DeFlaminis]

Thank you for the information @WhitebirchStudios.  I just want to verify I have this right, before you had a 1080 and a 980ti but replace them both with a 1080ti?  Do you think drivers had anything to do with your problems?  

Best Regards,

[Alfred.DeFlaminis]

Hello @WhitebirchStudios, @Vistral, @Anonymous, @Fadhil_Farook,

I've spent a lot of time on this with members of QA and development and I think I see what the problem is.  The problem here is that you likely have some objects that are millions of cm away from the world center.  I'm not really sure how something like this happens though.  Did you create this scene in another software?  If so, which?  

To fix this, go to the top view and select all the objects in your immediate scene with the marquee select.  (Click and drag.)  Then hide those objects.  Now go to the scene explorer and you'll see a number of objects that are still visible.  (You can right click on the translate tool and see their positions, they are likely millions of units away.  Delete those objects and the problem goes away.   I have an article here about this, though it mentions the problem only exists in wireframe.

Can you please try that for me?

Best Regards,

[g.aliyev]

Same problem! QA - Nvidia Quador M6000 24

GB. It will be happen after driver update.

[rubenfWVT2F]

Well, this happened the other day, all the sudden max stopped showing objects in viewport (feeling like crying, learning other or leave architectural visualization forever and start a farm (a real farm))

[Anonymous]

I had this problem too. And found a fix.

What did not work:

• Object is shown fine when you switch display out of Nitrous to Legacy direct3D, but doesn't work in either Nitrous DX9 or DX11. But who wants to work in Legacy Viewport.
• I updated GPU drivers for my cards (980Ti and 1080Ti), did not help. (398.11 to 398.36) 

So if anybody encounters this problem with the following symptoms:

• Appears suddenly (one day to another)
• Object dissappears when you click on "Show Shaded Material in Viewport" and can only be made visible again by turning it off. This happens in any Scene not just a specific one.

It is your User Settings that got jumbled up again (like max likes to do, even if you only use 1 instance).

The easiest Fix:

Delete or rename the ENU folder at C:\Users\%username%\AppData\Local\Autodesk\3dsMax\20XX - 64bit\ENU *

It is recommended to save your Hotkeys and other custom settings in seperate Files before you do this as you will lose everything.

detailed how to here:

Resetting 3ds Max / 3ds Max Design to default user profile settings

What i learned in the 2-3 hours that it cost me to fix it:

With every problem that just appears from one day to another the first thing you should think about is those darn user settings. Don't uninstall or update drivers NUKE THOSE SETTINGS FIRST! Then try other stuff.

I hope this helps someone!

[MJH_MJH · Accepted solution]

in my case chosing viewport materials as "realistic materials with maps" solved the issue  (3dsmax 2017)

[jon.bell]

Hi @Vistral,

I just wanted to revive this thread to see if you were still having these viewport issues, or if they had been solved for you. Could you please let us know?

Thanks, and I hope to hear from you soon!