3ds max auto shutdown while it's loading the viewports - RTX 4090 Suprim?

3ds max auto shutdown while it's loading the viewports - RTX 4090 Suprim?

plgelton3C78J
Explorer Explorer
1,080 Views
3 Replies
Message 1 of 4

3ds max auto shutdown while it's loading the viewports - RTX 4090 Suprim?

plgelton3C78J
Explorer
Explorer

Hi there,

 

This is really a pain.

Just got the trial of 3ds max. Worked with 3ds max at another company.

 

Problem! 3ds max loaded, but after a windows reboot it stopt working. It is trying to open but auto shutdown at loading the viewports.

 

Did try latest and old drivers. 

 

Anyone else got this problem? And knows how to fix.

0 Likes
Accepted solutions (1)
1,081 Views
3 Replies
Replies (3)
Message 2 of 4

darawork
Advisor
Advisor
Accepted solution

Hi,

 

Would this be relevant in your case?

https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Applic...

Regards,

Darawork
AutoDesk User
Windows 11, 3DS Max 2026, Revit 2026, AutoCad 2026, Dell Precision 7875 nVidia - Quadro RTX4000 ATA - AMD Ryzen Threadripper PRO 7965WX 24-Cores - 128GB RAM

0 Likes
Message 3 of 4

plgelton3C78J
Explorer
Explorer

Hi,

 

Ye it was the wacom driver....

 

Thanks 🙂

Message 4 of 4

DanielCantin
Autodesk
Autodesk

Update: Wacom fixed the startup crashed, they released a new driver WacomTablet_6.4.1-3 

https://www.wacom.com/en-ca/support/product-support/drivers
https://cdn.wacom.com/u/productsupport/drivers/win/professional/releasenotes/Windows_6.4.1-3.html

All Devices All models We fixed an issue that was causing Autodesk's Maya and 3ds Max applications to crash with the 6.4.1-2 driver installed.

 

Thanks everyone for your patience.



Daniel Cantin
QA Manager, 3ds Max, Maya
Entertainment Creation Products, ECP
0 Likes