3ds Max 2017 not importing CATproducts

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08-08-2019
08:33 AM
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Max (3ds Max 2017 SP3) is refusing to import CATproducts.
File > Import > Select CATproduct > Open
Then the import settings dialog (that I usually see when I import cgr's) pops up.
Then... nothing. It just blinks out immediately and my scene is empty.
It's been a while since I have imported CATproducts but I don't recall seeing the cgr import settings dialog. Usually it's a bigger dialog box where you can see the progress.
But that dialog doesn't appear. Just... nothing.
What am I doing wrong?