3ds max 2015 - Slow interface reaction and lags.

[mateusz_s]

Hello,

Please help - I am going insane!

My PC is:

Windows 7 64bit Professional

2x Xeon 12 cores (2,7 GhZ)

RAM: 64 GB

Geforce 780 Ti

Viewport Display: Nitrous DX 11

First of all - I have no problems with rotating or playing complex scenes,

but I have very slow interface reaction to mouse clicks in the viewport. For example,

after the start I am creating the simplest BOX, I click and drag, but there is like 1 second delay between clik&drag and box creating. Or when I am selecting an object (even if there is no other objects in the scene) there is a delay. Selecting, changing, sliding through parameters give me delays - that makes me crazy! I can't work like this. It takes ages to do the simples things...

I tried to change the display from Nitrous to OpenGL, I think it was slightly better. I tried with different NVidia Display settings, I turn off the Aero and returned to basic Windows, but it didn't helped much. Anyway I don't think with PC like that I should turn off everything... My friends in work are using Cinema4D and always everything works fine for them.. I feel so embarassing... Autodesk WHY?

Thanks in advance!

[PROH]

Are you using a wireless mouse? If so, try with a good old wired one 🙂

[mateusz_s]

No, no.. I am using the good old one, Every other program wokrs fine, I only have this lags in 3ds max 2015..

[Anonymous]

It might be related to the new viewport anti-aliasing options introduced in 2015, right-click on the blue cube at the bottom of the interface to bring up vieport configurations, and see if the anti-aliasing is on, if so move the slider to none and see if that gets rid of the lag.

[mateusz_s]

I tried, no results.. I noticed another horrible thing, when I maximize one viewport it takes a few seconds to refresh (max is freezed) and the same when I am back to the quad view - NIGHTMARE! I don't know whats wrong... 

[AbouMay]

Any update on this thread?

I also experiment a freeze similar to this one, as well as another freeze at every viewport navigation move (at move start).

[Anonymous]

I am having the same issue. I know some of you found a link with using a 3dconnexion device, but unfortunately that is not the issue for me as I am not using any. The viewport navigations initial lag is about 1-2 seconds, on every action, that is; moving, rotating, selecting etc. It is very time consuming!

I did notice that when I do not set my 3ds max to maximized, but I minimize it to say half the resolution, the navigation lag is reduced. I am using a 32 inch monitor, so the viewport resolution is big, but that cannot be the problem can it? I never had this issue with the previous versions of max (just migrated from 2012 to 2015) I'm running max on a Geforce GTX 760.

viewport navigation is indeed faster but the initial lag is the problem. This results in max2015 being unsuitable for my workflow. I am reverting back to 2012 until this is fixed or found!

[lightcube]

I wanted to jump on here and share some of my experience.

For all of my desktops, Max 2015 has performed with flying colors--just perfect. And even with a laptop I had it installed on earlier last year, it worked adequately. This week I replaced my old dead laptop with a newer one. And this one is experiencing the same lag issues mentioned above.

Symptoms:

Selecting an object: Several seconds before viewport updates or modify panel updates.

Create: Several seconds lag before the create process registers and viewport displays anything.

Changing Command Panel Tab: Several seconds if any object is selected.

The general navigation in Max is fast when nothing is selected, and if the object is already selected, I can change parameters just fine and quickly.

In this case, the system is:

Windows 8.1

i7-5500U

12GB DDR3

nVidia Geforce 840m + Intel HD 5500 (latest drivers both and Max is using Geforce)

Touchscreen monitor

This isn't the machine I expect to do much 3D on, but I am sharing this info to add to the pool as it would be nice to figure it out. Yeah the video card is a low end card, but it's specs are actually a lot better than the last laptop I ran Max on with acceptable performance.

[eodeo]

I haven't encountered your problem as Max is working beautify to me. However, what was described sounds to me like .net problem. Maybe caused by protection you're using, like an antivirus or firewall- maybe. Try disabling such program temporarily.

[lightcube]

I don't have any AV installed on this system, so that isn't the issue. I also tried turning off UAC, running Max in Compatibility mode (Windows 8, Windows 7 and Windows Vista), running as Admin, Disabling scaling on high DPI settings, and those all had no impact.

Still fiddling to see if it's something I can alleviate.

[eodeo]

Disabling scaling on high DPI settings

Have you tried using a standard resolution, like 1080p? Max here works fine with both UAC and aero, but on 1080p. I dont have higher pixel density display or any other ideas.

[lightcube]

Yeah, 1080 doesn't help on this one.

[Anonymous]

I have similar problems with max 2015 ext2 sp3. When orbiting around objects (sub object mode also), creating and manipulating objects there is a lag about 0,5-1 seconds before anything happens. After that it is fast.

The Only way to fix this for me is to turn off backface culling on all objects in the scene. Then there is no lag at all.

However I did not have to do this in max 2013 or 2014. This is a problem in max 2015 only.

But the menus/interface and maximizing/minimizing is working fine for me.

Core i7 3930k, 32 gig RAM, Nvidia GTX 680, 256 GB SSD, windows 7 x64

[lightcube]

Well here's a crazy turn of events. I added a user account on the laptop for my son, and on his account, Max works flawlessly. I'm going to investigate some more and take the normal steps (resetting the appdata--which is odd since this is a new system, but what the heck).

[lightcube]

So yes, even though this was a fresh install of 3ds Max, deleting the AppData folder fixed the issue for me. I've used this many times over the years, but I never suspected it in a fresh install with these symptoms.

[eodeo]

That's bad news for Max users in general. What do you need to do to reset the app data?

[lightcube]

Well, in this case, I renamed this folder:

C:\Users\Shawn\AppData\Local\Autodesk\3dsMax\2015 - 64bit

to:

C:\Users\Shawn\AppData\Local\Autodesk\3dsMax\Backup2015 - 64bit

Then restarted Max.

It should have been my first step, as it's the sure fire way to fix a giant number of problems. I just simply didn't expect it on a fresh install.

[spacefrog_]

---

@Anonymous wrote:

I have similar problems with max 2015 ext2 sp3. When orbiting around objects (sub object mode also), creating and manipulating objects there is a lag about 0,5-1 seconds before anything happens. After that it is fast.

The Only way to fix this for me is to turn off backface culling on all objects in the scene. Then there is no lag at all.

However I did not have to do this in max 2013 or 2014. This is a problem in max 2015 only.

But the menus/interface and maximizing/minimizing is working fine for me.

Core i7 3930k, 32 gig RAM, Nvidia GTX 680, 256 GB SSD, windows 7 x64

---

Tunrning OFF backface culling is the recommended option for years now already. You loose a LOT of viewport performance as soon as any wireframe is visible in the viewport and backface culling is enabled

[nils_p]

Same troubles here on my quadro K2000. both max2014 and 2015

Had to revert to direct3D 9 from direct3D 11

Maybe this works for you guys as well

[Anonymous]

Try convert to direct 3d.