3D Max 2023 Issues

3D Max 2023 Issues

autodesk_cb2_b
Community Visitor Community Visitor
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3D Max 2023 Issues

autodesk_cb2_b
Community Visitor
Community Visitor

Dear 3ds Max Support Team, I hope this message finds you well. I have been using 3ds Max for a while, and I have recently encountered an issue that I would like to bring to your attention. After extended periods of usage, I notice the software starts to experience some unexpected behavior, including [ such as crashes, slow performance, rendering time ]. These issues have affected my workflow and project deadlines. i already upgrade the software with no luck , please advise

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Message 2 of 5

RobH2
Advisor
Advisor

The Support Team will likely not respond here. This is a User-to-User forum. Occasionally they pop in here, but not very often. We pretty much help each other in here. 

 

If you have an issue that you think requires support, you need to 'Report' it properly and or seen support in the proper channels. Hagen has a permanent post at the top of this forum that tells you how to report things and seek support. 

 

Aside from that, you issue sounds like it may be hardware or OS related. It's not uncommon to see issues like that as the machine (often laptops) begin to over time to struggle to handle the calculations. What are your machine specifications?


Rob Holmes

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3ds Max (2025-2027), V-Ray 7, Ryzen 9 9950X3D Processor, DDR5 128MB, Gigabyte Aorus X870E Master motherboard, Sabrent Rocket NVMe Gen5 M.2 drives, NVidia RTX 4090, Space Pilot Pro, Windows 11 Pro x64, Tri-Monitor, Cintiq 13HD, Windows 11 x64
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Message 3 of 5

jibijib
Collaborator
Collaborator

That sounds normal? 😁

 

2023 was very stable though and I rarely had problems with it - as said above it sounds like it is hardware related, a dodgy hard drive / memory can do this - a new install usually cures it.

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3dmax_cb2
Community Visitor
Community Visitor

i did reinstall it , upgrade HW and still the same

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Message 5 of 5

RobH2
Advisor
Advisor

Can you list your system specifications?


Rob Holmes

EESignature

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3ds Max (2025-2027), V-Ray 7, Ryzen 9 9950X3D Processor, DDR5 128MB, Gigabyte Aorus X870E Master motherboard, Sabrent Rocket NVMe Gen5 M.2 drives, NVidia RTX 4090, Space Pilot Pro, Windows 11 Pro x64, Tri-Monitor, Cintiq 13HD, Windows 11 x64
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