Skin Envelope not detecting some bones

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I have a model made of multiple objects, UV unwrapped, and is now being rigged with the skin modifier. At the neck section, there are 3 bones which I would like to affect it at various weights; Spine3, neck, and a little of head. However, the neck just refuses to acknowledge the bone's envelope. I was expecting the weight colors to appear, but it ignored it completely, even though the relevant bones are already in the skin modifier (and even selected, as the picture shows).
I'd like to know how to make the neck (object name BodyNeckPad) to be affected by the aforementioned 3 bones, and why it isn't acknowledging the neck envelope.
Currently on windows 8, 3ds Max 2019, student edition
(since I somehow can't post the file, here's a GDrive link for the file:)
https://drive.google.com/open?id=1-wl2YybwvjvsKTPRgvMwvYUy83ehOhsZ