topic Re: HTC wireless headset while using VRED? in VRED Forum

HTC wireless headset while using VRED?

RG_GO — Tue, 30 Apr 2019 19:00:35 GMT

Hi Guys,

I am facing a problem using VRED along with wirelessly connected HTC Vive Pro Headset.

It works fine absolutely while navigating through SteamVR in VR mode, and the connection is stable. But it connection freezes immediately while trying to use VR in VRED.

Is this because of hardware, but i have two GTX 1080 card connected to my system? even tried with Quadro RTX 5000 but still, it freezes
OR is the because of huge data transfer occurring while using VR in VRED and the wireless adaptor from HTC can't handle it

Has someone ever been able to successfully use HTC wireless headset while using VRED?

Re: HTC wireless headset while using VRED?

faline.custodio.da.silva — Fri, 03 May 2019 19:01:31 GMT

@RG_GO

I can confirm that the we have customer that have successfully use the HTC wireless headset with VRED.

Have you tried to reinstall the driver?

Re: HTC wireless headset while using VRED?

RG_GO — Mon, 06 May 2019 07:21:07 GMT

Thannks for the reply, i can try to reinstall the wireless adaptor software and see if it works.

I must tell you that the wireless setup is working when being used with other application.

It just freezes while i VR in VRED. i only see black window in VR with never ending status bar .....

@faline.custodio.da.silva wrote:

@RG_GO

I can confirm that the we have customer that have successfully use the HTC wireless headset with VRED.

Have you tried to reinstall the driver?

Re: HTC wireless headset while using VRED?

michael_nikelsky — Mon, 06 May 2019 08:29:51 GMT

Have you tried not using the wireless but using a wired connection to see if that works? The wireless part should be completely invisible to any VR software, so for VRED there should be no difference between a wired and a wireless connection.

Re: HTC wireless headset while using VRED?

RG_GO — Mon, 06 May 2019 10:07:52 GMT

@michael_nikelsky wrote:

Have you tried not using the wireless but using a wired connection to see if that works? The wireless part should be completely invisible to any VR software, so for VRED there should be no difference between a wired and a wireless connection.

Hi Michael,

When the wireless thing failed i tried using the wired connection and then it works fine, but wanted to use the Convenience of wireless as we have the setup here.

Re: HTC wireless headset while using VRED?

michael_nikelsky — Mon, 06 May 2019 10:15:29 GMT

On what hardware are you trying to run? CPU, GPU and Network card would be interesting.

There are known issues on AMD Ryzen/Threadripper systems with the Vive Wireless adapter.

Re: HTC wireless headset while using VRED?

RG_GO — Mon, 06 May 2019 14:30:33 GMT

I am Running on

CPU - Intel i7 Processor

GPU - Quadro RTX 5000 and 64 GB RAM

The Network card is the one which came with HTC wireless adaptor

@michael_nikelsky wrote:

On what hardware are you trying to run? CPU, GPU and Network card would be interesting.

There are known issues on AMD Ryzen/Threadripper systems with the Vive Wireless adapter.

Re: HTC wireless headset while using VRED?

ionmcains — Tue, 07 May 2019 08:10:32 GMT

Hi,

I'm working with it with VRED 2018 and 2019.2 and work fine with a lot of tris.

If you are using 2019 please be sure you choose the OpenVR option in the Display menu, not the VR Hero opstion that it's in the same pace the OpenVR option was in the 2018 release

Update: I test it with the same GPU (two 1080TI) config and works fine

Hope it helps

Re: HTC wireless headset while using VRED?

RG_GO — Wed, 08 May 2019 07:45:34 GMT

@ionmcains wrote:

Hi,

I'm working with it with VRED 2018 and 2019.2 and work fine with a lot of tris.

If you are using 2019 please be sure you choose the OpenVR option in the Display menu, not the VR Hero opstion that it's in the same pace the OpenVR option was in the 2018 release

Update: I test it with the same GPU (two 1080TI) config and works fine

Hope it helps

I am working with 2019.3 and can you please let me know the Tricks which you use to make it posible?

and when every i connect my VR i use OpenVR option.

I have tried using system with 2 GPU ( GTX 1080 x 2 ) and also with latest Quadro RTX 5000

Re: HTC wireless headset while using VRED?

ionmcains — Wed, 08 May 2019 08:11:16 GMT

Hi,

It works fine from the first time, no tricks were needed ( rare 😉 ).

Those are the software versions I'm using right now

Steam client 1556574584

Steam VR 1.3.23

Vive wirelless App 1.20190410

Nvidia driver 430.39

Have you test again using Cable conected HMD VRED still working?

I had work with VRED 2018 using the wifi adapter, maybe you can test another release to check if the problem comes from the VRED, Steam or Vive

This happens to you in different computers?

Hope it helps

Re: HTC wireless headset while using VRED?

RG_GO — Thu, 09 May 2019 08:21:11 GMT

@ionmcains wrote:

Hi,

It works fine from the first time, no tricks were needed ( rare 😉 ).

Those are the software versions I'm using right now

Steam client 1556574584

Steam VR 1.3.23

Vive wirelless App 1.20190410

Nvidia driver 430.39

Have you test again using Cable conected HMD VRED still working?

I had work with VRED 2018 using the wifi adapter, maybe you can test another release to check if the problem comes from the VRED, Steam or Vive

This happens to you in different computers?

Hope it helps

Thanks for your reply and info, yes any info is a help

Yes i have tried connecting it with cable and it worked.

Can you please tell me, which network card you are using?

The one which came with the wireless setup ?

Re: HTC wireless headset while using VRED?

ionmcains — Thu, 09 May 2019 08:44:30 GMT

Yes, is the card comes with the adapter. You can try to disable other
network devices just for test.

Are you using any script in your file?

It sound really weird

Regards

Re: HTC wireless headset while using VRED?

Christian_Garimberti — Tue, 14 May 2019 17:39:16 GMT

Hi, I have installed the vive wireless adapter this afternoon, with Vred 2020 and everything works fine.

no tricks or special setup done.

chris

Re: HTC wireless headset while using VRED?

RG_GO — Wed, 15 May 2019 07:34:42 GMT

@Christian_Garimberti wrote:

Hi, I have installed the vive wireless adapter this afternoon, with Vred 2020 and everything works fine.

no tricks or special setup done.

chris

Thanks for the information Garimberti,

I too will try to install VRED 2020 and reinstall my HTC wireless adaptor ,

Just to re confrim, did you also used PCI-e WiGig card, which came along with the wireless adaptor ?

Re: HTC wireless headset while using VRED?

Christian_Garimberti — Wed, 15 May 2019 08:16:48 GMT

Yes, installed the pci card, mounted the "antenna" over the monitor , and download the vive wireless software.

Chris