topic Re: Vault Forge viewer different versions in Vault Forum

Vault Forge viewer different versions

michael_marx — Tue, 04 Jul 2023 13:44:08 GMT

Why there are two different versions of Forge Viewer?

left one is from thick client and right one from thin client.

Is it possible to get them to the same version?

All updates are installed!

thanks

Michael

Gabriel_Watson — Tue, 04 Jul 2023 15:02:15 GMT

I tested on the Vault beta and both are showing the same version.
Perhaps your thin client is not updated on the server. Try clearing your browser's cache first to make sure it is not just that, and if that fails then you may need to repair the latest update:
https://resources.imaginit.com/support-blog/autodesk-vault-2023-thin-client-does-not-show-update-after-install

michael_marx — Mon, 17 Jul 2023 09:02:46 GMT

yes it was a browser cache problem. But not from the standard browser. It was the cfbrowser cache which is used inside the thick client.

thank you for the right hint. 😉