topic Turn off visualization creation for dxf files in Vault Forum

Turn off visualization creation for dxf files

andrewiv — Mon, 27 Apr 2026 16:51:16 GMT

Is there a way to disable the "Update Visualization" command for dxf files? I have some shop users that search for a part number and try to view the dxf in the thin client and when it doesn't show, the hit the update visualization button and it sends the job to the queue but it never does anything. It just sits in the queue until I go and remove it. Currently using Vault Professional 2024

Re: Turn off visualization creation for dxf files

ihayesjr — Mon, 27 Apr 2026 19:01:20 GMT

Not at this time. We are looking at resolving this.

Re: Turn off visualization creation for dxf files

lauri_barnhart — Wed, 29 Apr 2026 20:13:48 GMT

Hello @andrewiv, thanks for posting in the community!

Did the information provided by @ihayesjr help?

If yes, please mark the reply as the accepted solution.

This helps other community user find a solution to similar problems.

If not, please provide an update so other members can jump in with further suggestions.

Thanks!

Lauri | Community Manager