topic Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))" in Vault Forum

"Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Qube-it — Thu, 10 Dec 2009 15:58:42 GMT

This error occurs when I try to do a copy design or move a folder or Inventor file inside the Vault client. I have rebooted the server that the ADMS sits on and rebooted my machine and one other that has access to it. I'm running Windows 7 and the other machine is running Windows XP pro (SP3). Both have the same problem. We are still able to check stuff in through the Inventor Vault interface, but unable to move or copy Inventor files. Please help.

-Brian Hall-

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Qube-it — Thu, 10 Dec 2009 17:29:39 GMT

Apparantly I can't do anything with Vault except check-in and check-out files. Copy Design doesn't work, moving files doesn't work, and renaming files doesn't work.

-Brian Hall-

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Anonymous — Mon, 14 Dec 2009 14:20:23 GMT

Hello Brian,

What version of Vault are you running? And is it possible to get the
ADMS log files? This might help us resolve your issue.

Thanks,
Jim

"Qube-It" wrote in message news:6302846@discussion.autodesk.com:

> Apparantly I can't do anything with Vault except check-in and check-out files. Copy Design doesn't work, moving files doesn't work, and renaming files doesn't work.
>
> -Brian Hall-

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Qube-it — Mon, 14 Dec 2009 14:44:37 GMT

I am using ADMS 2010. I will post the log files shortly.
-Brian Hall-

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Qube-it — Mon, 14 Dec 2009 14:57:25 GMT

Here's the server log for the day I made my second post on this thread.
-Brian-

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Qube-it — Mon, 14 Dec 2009 14:58:17 GMT

Here's the Console Log for the same day.
-Brian-

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Anonymous — Mon, 14 Dec 2009 15:59:03 GMT

Hi Brian,

In looking at the issue, we are unsure if it is data specific. Does
this only happen with specific file types? Is it possible to open up an
issue with customer support? This way we might be able to resolve your
issue.

Thanks,
Jim

"Qube-It" wrote in message news:6304363@discussion.autodesk.com:

> Here's the Console Log for the same day.
> -Brian-

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Qube-it — Mon, 14 Dec 2009 16:08:23 GMT

Good idea. I'll open up a support request. I don't know why I didn't before? I guess I'm just so used to just coming here. 🙂

It's not file specific, because I have tried it on many different files (and folders for that matter). I have a theory, but I don't believe I can discuss that on this forum, so I'll go ahead and open up a support request. Thanks Jim.

-Brian Hall-

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Qube-it — Mon, 14 Dec 2009 16:12:14 GMT

Tracking number for support request is: 1-7748472981

-Brian Hall-

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Anonymous — Wed, 26 May 2010 11:37:31 GMT

What was the solution for the for support request is: 1-7748472981?

I have a customer having the same problem descript.

Regards

Jens Moeller - CDLIGHT

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Anonymous — Thu, 17 Jun 2010 13:06:17 GMT

I am having the same issue. Could you update us on the solution?

Thanks!

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

spascual — Fri, 18 Jun 2010 16:07:01 GMT

I'm having the same problem, but my customer design has a substitute part on a level of detail interface.

I thing this is causing the problem.

Help please it very urgent next 21 we start updating meterials to SAP.

Regards

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

spascual — Sat, 19 Jun 2010 06:00:33 GMT

Hi Sirs,

If I delete the level of detail, "substitute", it runs well

May be your **** have not something "normal" that makes this error.

REgards

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

spascual — Sat, 19 Jun 2010 06:23:52 GMT

When I am applying check.in, the substitute is not active and not try to check-in. I think this is the problem

regards

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Anonymous — Thu, 09 Sep 2010 19:51:19 GMT

Has there been any official resolution to this error by Autodesk? I have encountered it today and the above fixes have not worked. I am using Collaboration 2010 and Inventor pro 2010.

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

yuhui.zhang — Fri, 10 Sep 2010 02:14:43 GMT

Hi All,

There is a hotfix avaiable from Inventor side on the issue of Copy Design with substitute part. Please try again after apply "Hotfix - The property "ReferencedDocumentDescriptors" of substitute cannot be read" (link: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15591207&linkID=9242019)

Note: If you do not have Inventor 2010 Service Pack 3 please download and install prior to installing this Hotfix.

Hope it helps.

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

mthomas — Wed, 15 Sep 2010 21:01:58 GMT

We're now experiencing the same issue but only on select files... has anyone had a resolution?

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

mthomas — Wed, 15 Sep 2010 21:16:49 GMT

nevermind... the suggested hotfix corrected the problem!

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Anonymous — Wed, 22 Sep 2010 16:04:13 GMT

I am having this problem using Vault 2011 SP2. I cannot move files from one folder to another with Vault Explorer 2011 SP2.

Re: "Unspecified error (Exception from HRESULT: 0x80004005(E_FAIL))"

Anonymous — Wed, 22 Sep 2010 17:15:42 GMT

Just to add, I am running Inventor 2010 with Vault 2011. I have applied the patch above on top of SP3 but the problem persists for most files.