topic Re: Vault 2022 Thin Client can't browse project explorer in Vault Forum

Vault 2022 Thin Client can't browse project explorer

jason.dupree — Tue, 06 Apr 2021 16:29:40 GMT

I just upgraded my server to Vault 2022 and installed the new Thin Client as well. All seems to work well until I try and browse the folders in the Project explorer. Items and Change Orders are fine.

Clicking on a folder does nothing in the window, but the address changes to the appropriate folder. But if I copy the address, paste it into the address bar and hit enter, I get a 404 message.

Interestingly, I can browse to files through the Change Orders and to other files from the Used/Where Used tabs.

Anyone else getting this issue?

Re: Vault 2022 Thin Client can't browse project explorer

ihayesjr — Tue, 06 Apr 2021 16:54:51 GMT

@jason.dupree

Can you see if your issue matches the Known Issues for the Thin Client on this page?

Vault 2022 Help | Known Issues | Autodesk

Re: Vault 2022 Thin Client can't browse project explorer

jason.dupree — Tue, 06 Apr 2021 21:03:28 GMT

Oh, good thinking! Yes, my vault's name has a space in it! I've detached the Vault, reattached and renamed during the reattach, and all is working great. Thanks so much!

Re: Vault 2022 Thin Client can't browse project explorer

ThomasRambach — Tue, 11 May 2021 10:42:13 GMT

@ihayesjr Is this something that is actively being worked on to be fixed in a 2022 update or should we plan on renaming our vault database before we update to 2022?

Re: Vault 2022 Thin Client can't browse project explorer

Senthil_Kumar — Tue, 11 May 2021 12:14:38 GMT

@ThomasRambach The team is actively working on releasing a Hotfix to fix this issue along with few others. We hope to release this Hotfix in end of this month or early next month. Sorry for the inconvenience till then. Thanks.

Re: Vault 2022 Thin Client can't browse project explorer

ThomasRambach — Tue, 11 May 2021 12:17:40 GMT

@Senthil_Kumar I'm just glad I don't have to detach and reattach our large database. Thanks for the update.

Re: Vault 2022 Thin Client can't browse project explorer

Senthil_Kumar — Thu, 27 May 2021 03:25:10 GMT

Today we released an update Vault 2022.0.1 and that fixes this issue.

Vault 2022.0.1

Re: Vault 2022 Thin Client can't browse project explorer

jason.dupree — Thu, 27 May 2021 12:55:47 GMT

Awesome, thank you!

Re: Vault 2022 Thin Client can't browse project explorer

ThomasRambach — Thu, 27 May 2021 13:34:12 GMT

@Senthil_Kumar I just applied the patch and when I click on folders in the thin client, it still does the same behavior and does not navigate into the sub-folder.

Re: Vault 2022 Thin Client can't browse project explorer

Senthil_Kumar — Thu, 27 May 2021 13:35:54 GMT

@ThomasRambach That may be due to the Cache. Can you please try in Incognito mode?

Re: Vault 2022 Thin Client can't browse project explorer

ThomasRambach — Thu, 27 May 2021 13:37:04 GMT

@Senthil_Kumar Nevermind, you have to clear your browser cache as well.