topic Re: "Insert into CAD" - link is missing in rightclick menu in Vault Forum

"Insert into CAD" - link is missing in rightclick menu

ThatWorksForMe — Thu, 27 Jan 2022 10:05:11 GMT

Hi,

a colleague of me has a strange problem.

He opens an assembly from Vault and afterwards he wants to place a new part in that assembly, but the link "Insert into CAD" is not available in the rightclick menu.

We have checked that this link is allways missing. It seems the menu is incomplete. Is there a possibility to add this link or do we have to correct some Vault settings?

Regards

Re: "Insert into CAD" - link is missing in rightclick menu

Gabriel_Watson — Thu, 27 Jan 2022 13:37:16 GMT

This question does not belong in the Vault forum, but rather the Inventor forum.

By default the "Place Imported CAD Files" command is not anchored to your right-click (marking) menu, and can be found here:

You can add this and other commands to your marking menu here:

Re: "Insert into CAD" - link is missing in rightclick menu

ThatWorksForMe — Thu, 27 Jan 2022 14:10:37 GMT

Thanks for your response, but the link is missing in Vault and not in Inventor and he doesn't want to import a file, he wants to place a file from Vault into a drawing which is opened in Inventor.

I will make a screenshot tomorrow.

Re: "Insert into CAD" - link is missing in rightclick menu

ihayesjr — Thu, 27 Jan 2022 14:11:01 GMT

@ThatWorksForMe

What version and edition of Vault are you using?

Re: "Insert into CAD" - link is missing in rightclick menu

ThatWorksForMe — Thu, 27 Jan 2022 14:16:27 GMT

Sorry, I forgot that. We are using Inventor and Vault version 2022.2.

Re: "Insert into CAD" - link is missing in rightclick menu

ihayesjr — Thu, 27 Jan 2022 14:18:32 GMT

Vault Basic, Workgroup or Professional?

Re: "Insert into CAD" - link is missing in rightclick menu

ThatWorksForMe — Thu, 27 Jan 2022 14:33:52 GMT

Professional

Re: "Insert into CAD" - link is missing in rightclick menu

ihayesjr — Thu, 27 Jan 2022 15:05:48 GMT

Have the user close the Vault client.

Navigate to the C:\Users\<username>\AppData\Roaming\Autodesk\Autodesk Vault Professional 2022\Objects folder.

Delete the XML files in this folder and restart the Vault client.

See if the option appears.

If not, a video showing the workflow might help.

Re: "Insert into CAD" - link is missing in rightclick menu

ThatWorksForMe — Fri, 28 Jan 2022 11:51:14 GMT

Hi,

we checked that, and nothing happens.

The link is still missing, so I have added a screenshot from the "Vault file right click menu".

Under the red line there should appear the link "Insert into CAD".

I figured out, that the following file has the right content (on my system)

C:\Users\USER\AppData\Roaming\Autodesk\Autodesk Vault Professional 2022\Objects\Extensions.xml

On the other system the file looks like this

So in my mind, there is an extension for this shortcut missing, but which extension is it?

Regards

Re: "Insert into CAD" - link is missing in rightclick menu

GunnarNilsson — Fri, 28 Jan 2022 12:59:08 GMT

Check the folder C:\ProgramData\Autodesk\Vault 2022\Extensions. There should be a folder there InsertFromVault. If missing copy it from another machine.

Re: "Insert into CAD" - link is missing in rightclick menu

ThatWorksForMe — Mon, 31 Jan 2022 13:44:41 GMT

Hi,

now I have 2 colleagues with this problem. And all your hints arent working.

I have copied the whole "C:\Users\USER\AppData\Roaming\Autodesk\Autodesk Vault Professional 2022" - folder to the colleagues, but that doesnt have an effect.

I have edited the following file also:

C:\Users\USER\AppData\Roaming\Autodesk\Autodesk Vault Professional 2022\Objects\Extensions.xml

And when I close Vault, the entry of the extension gets deleted. So in my mind there has to be more to register the extension then copying files.

Some more ideas?

Re: "Insert into CAD" - link is missing in rightclick menu

ihayesjr — Mon, 31 Jan 2022 13:46:32 GMT

The XML files get updated upon close of the Vault Client. You need to place them while the client is closed, then open the client. The Vault client will read the XML files when it opens.

If this doesn't resolve the problem, something else is happening and it may require you to create a support ticket.

Re: "Insert into CAD" - link is missing in rightclick menu

ThatWorksForMe — Mon, 31 Jan 2022 15:12:45 GMT

Yes, I tried that, but that doesnt work either.

Before I use a support ticket I will try to reinstall Vault. This is faster.

Re: "Insert into CAD" - link is missing in rightclick menu

ihayesjr — Mon, 31 Jan 2022 15:18:02 GMT

Do you have any 3rd party Vault extensions running?

Re: "Insert into CAD" - link is missing in rightclick menu

ThatWorksForMe — Mon, 31 Jan 2022 15:28:22 GMT

No, the only additional extension we use is data standard. All other is from the standard installation.

Re: "Insert into CAD" - link is missing in rightclick menu

GunnarNilsson — Mon, 31 Jan 2022 16:12:19 GMT

If you did copy the InsertFromVault folder from a working machine to the faulty machines folder C:\ProgramData\Autodesk\Vault 2022\Extensions and it still doesn't load you can have a look at this:

https://justonesandzeros.typepad.com/blog/2012/07/extension-loading-error-logging.html

It tells you how to log extensions that doesn't load. Change 2013 to 2022 in the xml file to get the log where you want it.

Re: "Insert into CAD" - link is missing in rightclick menu

ThatWorksForMe — Tue, 01 Feb 2022 09:06:11 GMT

Thanks for the link, but I have no time to investigate this issue anymore.

The colleagues have to work now, so I took the short version and reinstalled the whole software. Now the missing extension is back.

If this issue comes up the next time, I hope, that I will have more time to investigate that. I will keep this thread in my mind.

Thanks guys