topic Re: Device limit reached in Upchain Forum

Device limit reached

hod_mech — Tue, 28 May 2024 05:16:47 GMT

We have 125 subscriptions and are currently using 70 of them in the lab. However, after logging into 20 systems, a "Device limit reached" dialog box appears. Despite having more than 100 subscriptions available, this issue persists. I have noticed that the problem arises particularly when we change the operating system and reinstall AutoCAD. Please address this issue as soon as possible.

Re: Device limit reached

emily.caulfield — Tue, 28 May 2024 08:03:13 GMT

Hi hod_mech, is this an Upchain question or an AutoCAD question? If you're experiencing issues, you should submit a support ticket. Thanks!

Re: Device limit reached

wangcha — Tue, 28 May 2024 08:52:06 GMT

Hi @hod_mech, it sounds like an AutoCAD issue; please check if the below article helps. https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Device-limit-reached-when-launching-Autodesk-software.html