topic Re: Error message when updating Facility Template in Tandem Forum

Error message when updating Facility Template

marce.carta94 — Mon, 15 Nov 2021 11:00:51 GMT

Hi there! Everytime I try to update the Facility Template with new parameter sets, this message appears:

Failed to async t=>{o(!0);try{await e.settings.template.apply(t),i(t,!1)}finally{o(!1)}} facility template

What should I do to fix this issue?

Thanks in advance!

Re: Error message when updating Facility Template

AdamPeter — Mon, 15 Nov 2021 16:21:37 GMT

Hello and thank you for posting! I'm just curious if this is the only parameter set applied to that facility or if there are others? Also, have you applied a parameter to an asset that may now be deleted from the Parameter set you are updating? For example, the original set has a parameter called "X" that you applied to an asset and "X" is not missing from the updated parameter set?

Any screen captures you may have may also offer some great context if you have them. Thanks!

Re: Error message when updating Facility Template

marce.carta94 — Tue, 16 Nov 2021 10:55:51 GMT

Hi Adam,

As you can see in the photo below, there are "several" parameter sets within the Facility, associated with the Facility Template "Custom Template".

I haven't deleted any parameter that previously was associated with an asset. But, I changed the type of one parameter, perhaps from number to text.

I believe this was the cause that triggered the error: when that change occurred I had already captured several data within different asset.

I tried to update another Facility Template with another Classification System and the same parameter sets, and then with Custom Classification (the classification system when the error message occurred) and again the same parameter sets: in both cases no error message appeared.