topic I can't see the renew banner after I got the email. in Education Installation, Licensing & Administration Forum (Read-only)

I can't see the renew banner after I got the email.

dragonpdge — Fri, 17 Jan 2025 18:06:43 GMT

Hey me got same issue. can't find notification bar after i got renew email

This topic was split from an older topic by @LeoWarrenADSK to keep the Community tidy

Re: I can't see the renew banner after I got the email.

LeoWarrenADSK — Mon, 13 Jan 2025 21:22:38 GMT

Welcome to the Autodesk Community!

Have you signed into the Education product page? If this banner is still not visible, I would recommend clicking 'Select' on any product you want to download, which should prompt you to reverify.

I hope this helps,

Re: I can't see the renew banner after I got the email.

LeoWarrenADSK — Wed, 15 Jan 2025 21:13:01 GMT

Hi @dragonpdge,

I wanted to check-in since I haven't heard from you in a couple of days - Did you manage to renew your education access? If everything is working well, I'd be happy to hear from you; otherwise, please don't hesitate to let me know of any issues or questions.

All the best,