topic Re: Student license granted but not working in Education Installation, Licensing & Administration Forum (Read-only)

Student license granted but not working

Anonymous — Mon, 15 Nov 2021 22:11:01 GMT

Hi,

I am having an issue trying to use Eagle student version. I have gone through the student verification process in the past, but I accidentally let it expire about a month ago. Last night, I went through the steps to get it renewed and it was much quicker. It shows in my account and when I go to the educational access page it asks me to sign in and verify that I have access. It then takes me to a website that has a banner saying that I have student access until a year from now, and gives me the catalog of educational software to download.

That is great but then when I go to use Eagle or Fusion360 I cannot use the educational priveleges. I have tried logging in and out of the apps, reinstalling them and nothing is working. Any advice? Is there a few days that it may take to go through for education access? I would think the same thing, but there is a banner in the products section that states that I have access. Maybe it will take longer to get to the app, does anyone know how long this may be or what may be going on here?

Thank you in advance!

Re: Student license granted but not working

leowarren34 — Tue, 16 Nov 2021 11:40:43 GMT

Hi @Anonymous,

How long have you had an educational license? It's possible you were under the old 3-year system.

If so you just need to request the new licenses from https://www.autodesk.com/education/edu-software/overview.

Just start the download for the products you need, you can cancel any you don't need, it's just downloading the installer from the education page that also gives you the license.

Re: Student license granted but not working

mdavis22569 — Tue, 09 Aug 2022 11:49:11 GMT

@Anonymous

Were you able to get this resolved?

Mike

Re: Student license granted but not working

h.alejandroleon — Mon, 22 Aug 2022 21:37:53 GMT

This worked for me.

Re: Student license granted but not working

tomkbauer — Sat, 22 Oct 2022 03:32:52 GMT

I am having the same issue. Every time I open Inventor or rivet it tells me I'm (un able to activate licence) but I've had the conformation email to say I'm eligible and can downloads all the programs fine.

ive uninstalled them and reinstalled them trying to get it to work.

everyone else in my class have had no problems so its just my computer.

I've tried to get into contact with Autodesk but there is no were to get help from anyone.

I don't know if its the computer I'm using or something else I cant get help anywhere.

Re: Student license granted but not working

h.alejandroleon — Sun, 23 Oct 2022 16:59:26 GMT

You have to download the software. Try downloading once more the software,
but be sure to select the download and not the install feature. Once it
begins downloading the file pause it or cancel.

You will get a confirmation email letting you know the code or of its
active. Try now opening the software.

Did the trick for me.

Re: Student license granted but not working

yudhik_stw — Wed, 26 Oct 2022 14:51:30 GMT

thank you, your trick worked 👍

Re: Student license granted but not working

tomej.medveczky — Sun, 19 Mar 2023 23:10:50 GMT

Hi, I have the same issue as bleverett3, I have my educational access valid, it even shows it to me on the website, from where I can download, or get the licenses for the Autodesk products.

But the issue is, that somehow it seems these licenses do not work for me, I tried to download the Fusion 360, but it always shows that my subscription has expired, I tried to reinstall it, but that did not help. Even when I open Online Fusion 360 it shows that my subscription has expired. I tried to activate AutoCAD as well, I got a license but even that did not work.

So it seems to me that I have active educational access, but it does not work.

Does anyone know where could be the problem, and how to solve it?

Thank you

Re: Student license granted but not working

keith_steurer — Thu, 24 Aug 2023 15:05:34 GMT

Info pages for more help :

Students and Educators setting up access for students:

https://www.autodesk.com/support/account/education/students-educators/install

Educators setting up student access for a class:

https://www.autodesk.com/support/account/education/admin/assign-access?us_oa=akn-us&us_si=92d81ada-9f6e-45a9-9ec5-132c51da9394&us_st=educator%20set%20up