topic Re: Educational license expired and can't renew in Education Installation, Licensing & Administration Forum (Read-only)

Educational license expired and can't renew

septineW9AR6 — Sun, 18 Aug 2024 23:35:47 GMT

Hi there, my educational license expired yesterday (18/08) and I can't find the banner to renew my educational license.

The support AI chat doesn't help much either. Is there another way to renew my educational license please?

Re: Educational license expired and can't renew

LeoWarrenADSK — Mon, 19 Aug 2024 23:24:28 GMT

Can you try downloading a product you currently don't have access to (such as Civil3D)? This should prompt you to start the verification process so you can be ready for the year ahead.

I hope this answers your question & I look forward to hearing from you,

Re: Educational license expired and can't renew

septineW9AR6 — Wed, 21 Aug 2024 02:23:43 GMT

Hi Leo,

This is what the reply from the Autodesk assistant when I tried to download Civil3D

Re: Educational license expired and can't renew

LeoWarrenADSK — Wed, 21 Aug 2024 22:57:53 GMT

Hi @septineW9AR6,

I apologise for not being clearer, can you download Civil 3D from the Education Product page?

All the best,

Leo

Re: Educational license expired and can't renew

LeoWarrenADSK — Fri, 23 Aug 2024 22:59:15 GMT

Hello, @septineW9AR6,
Did my previous post help you and answer your question?

If yes, feel free to click on the button "Mark as Solution". Thus, other users can also benefit from the information.

In case you still need help, please feel free to provide an update here so we as Community know how we can help you best moving forward.

All the best,

Re: Educational license expired and can't renew

septineW9AR6 — Sat, 24 Aug 2024 00:17:07 GMT

Hi Leo,

Thank you so much for your assistance! Appreciate it, solved the issue.