topic Re: ASSIGNING SEATS IN AUTOCAD AS AN EDUCATOR in Education Installation, Licensing & Administration Forum (Read-only)

ASSIGNING SEATS IN AUTOCAD AS AN EDUCATOR

lalithakumari_civil — Thu, 08 Aug 2024 08:22:11 GMT

I HAVE BEEN SIGNED UP AS AN EDUCATOR AND ELIGILE TO ASSIGN 250 SEATS.

AFTER ASSIGNING SEATS TO STUDENTS, SOFTWARE COLLAPSES WITHIN 10 MINUTES.

A DIALOGUE BOX DISPLAYS SAYING EITHER TO SAVE DRAWINGS AND QUIT OR QUIT WITHOUT SAVING.

EITHER WAY STUDENTS HAVE TO QUIT THE CAD.

Re: ASSIGNING SEATS IN AUTOCAD AS AN EDUCATOR

LeoWarrenADSK — Thu, 08 Aug 2024 17:05:01 GMT

Hi @lalithakumari_civil,

Welcome to the Autodesk Student & Educators Community!

Does the error message look like the error shown in this article? I'd recommend following the troubleshooting tool linked in the article as well as checking your proxy/network settings that could interfere with license activation.

I look forward to hearing from you,

Re: ASSIGNING SEATS IN AUTOCAD AS AN EDUCATOR

lalithakumari_civil — Fri, 09 Aug 2024 09:05:42 GMT

Hie LeoWarren,
I wanted to confirm that access should be given only to institutional mail
IDs of students or if any personal mail id can also work.

Thank You

Re: ASSIGNING SEATS IN AUTOCAD AS AN EDUCATOR

lalithakumari_civil — Fri, 09 Aug 2024 09:31:41 GMT

I tried the options as given in link and this is the output.

Re: ASSIGNING SEATS IN AUTOCAD AS AN EDUCATOR

LeoWarrenADSK — Mon, 12 Aug 2024 11:13:58 GMT

Hi @lalithakumari_civil,

Thank you sharing the screenshot of the error message as it's a different but similarly worded error message to the one I shared the article above for. Can you try the solutions recommended in this article? This should resolve the underlying issue which is most commonly the licensing service.

All the best,

Re: ASSIGNING SEATS IN AUTOCAD AS AN EDUCATOR

lalithakumari_civil — Tue, 13 Aug 2024 04:18:45 GMT

I am working as an Asst. Prof.

Re: ASSIGNING SEATS IN AUTOCAD AS AN EDUCATOR

LeoWarrenADSK — Tue, 13 Aug 2024 23:16:12 GMT

Hi @lalithakumari_civil,

Did the recommended solutions in the article resolve your issue? If you are not able to complete the solutions due to IT restrictions at your institution, I would recommend forwarding the article to your IT team.

I look forward to hearing from you,