topic Re: License login active is expired in Education Installation, Licensing & Administration Forum (Read-only)

License login active is expired

unoparcvel — Mon, 08 Apr 2024 22:10:43 GMT

Steps to reproduce
I`m a IT technician and i work at a university, i`ve been having an issue with the license verification, whrn i enter the license key and go to the login window it says that i cannot do the login in the window for securety, and when i open the explorer it says that the page is expired, can someone help me please

Expected results
do the license verification

Actual results
i cant enter the acount to finish the license verification

URL where issue occurs
https://auth.autodesk.com/as/gFLvssn7qt/resume/as/authorization.ping?opentoken=T1RLAQLVQwYg2jo00ZEPp5kT2eD2RXLMJxAxrEUwzpM42s71a_-pugjCAADwNQt0rWHHzLrN03vRBTDRpp_CO6O9BYnxfZSBEYPzlr_y_IYmuMaKkEKHkEI6_Utw2PWY66FIQzlTn8EKJev1V05vq7DSP-AvY6snIgHkxEAdJ9VYtGP0LQB-g8Jc8Yg5_ATP0yVCIPCrsPYHWgYBzPTboKO7Hc6ANC6As9WHGDmv8uAs9SugcZ9rrmAIkEGfqVivV3NmL1YjXvKIPJNAl7LLmcXTOBUPQiqxHTT_z4IABL04ElQ0PCPWsz8gXXxVttgmvYtn1mZR7s423OeJV5d9FKdwa_iHCK0IsjHEuzDNWjaDThF8bS8zjv86aUfa〈=en

Browser
Other

OS
Windows

Attachment

Re: License login active is expired

LeoWarrenADSK — Tue, 09 Apr 2024 22:50:38 GMT

Hi @unoparcvel,

Can you try registering the licenses at https://registeronce.autodesk.com/prodreg?

Please let me know if the link works and if you are able to register your licenses.

All the best,

Re: License login active is expired

LeoWarrenADSK — Fri, 12 Apr 2024 12:28:32 GMT

Hi @unoparcvel,

I'm following up with an update. Unfortunately, we're now aware of an issue with RegisterOnce, so I've created a case with our Education Support Team, which will reach out to you soon.

All the best,

Re: License login active is expired

unoparcvel — Mon, 15 Apr 2024 18:10:48 GMT

Thank you soo much for the suport, i appreciate it