topic Re: Autocad educational version technical error in Education Installation, Licensing & Administration Forum (Read-only)

Autocad educational version technical error

alexios_chaimalas — Sun, 17 Mar 2024 12:05:42 GMT

I have been trying for a month to access the Autocad student version but when i upload the photos needed and press continue it says that there's a problem on your end and to try again later. What should i do?

Thank you.

Re: Autocad educational version technical error

TheCADnoob — Sun, 17 Mar 2024 17:55:51 GMT

~~Try the educational support page located in link at the bottom~~

~~https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-contact-the-Support-Team-for-Academic-Resource-Center.html~~

Try reaching out to the education community

https://forums.autodesk.com/t5/education-installation-licensing/bd-p/stu_edu_EILA

Re: Autocad educational version technical error

LeoWarrenADSK — Fri, 22 Mar 2024 20:25:17 GMT

Hi @alexios_chaimalas,

I've reset your education account, which I'm hoping will resolve the cause of the issue,
Can you try reverifying? Please feel free to reach out if you have any further issues or questions,

All the best,

Re: Autocad educational version technical error

LeoWarrenADSK — Sun, 31 Mar 2024 22:58:23 GMT

Hello, @alexios_chaimalas,
Did my previous reply help you and answer your question?

If yes, feel free to click on the button "Mark as Solution". Thus, other users can also benefit from the information.

In case you still need help, please feel free to provide an update here so we as Community know how we can help you best moving forward.

All the best,