topic Re: Fusion 360 browser access not working in Education Installation, Licensing & Administration Forum (Read-only)

Fusion 360 browser access not working

Lifeformunknown-GEAS — Tue, 05 Mar 2024 12:33:05 GMT

when ever i try to access the browser version of fusion it tells me 'Something went wrong. Click Home to try again.'

Re: Fusion 360 browser access not working

LeoWarrenADSK — Tue, 05 Mar 2024 22:31:06 GMT

Can you try using Fusion 360 on a different browser using incognito/inPrivate mode? This should rule out any browser-specific issues and cache settings.

Otherwise, are you using this at home or school?

I look forward to hearing from you,

All the best,

Re: Fusion 360 browser access not working

LeoWarrenADSK — Sun, 10 Mar 2024 00:21:36 GMT

Hi @Lifeformunknown-GEAS,

Do you still require any assistance? Please feel free to reach out and I'd be happy to help,

All the best,

Re: Fusion 360 browser access not working

Lifeformunknown-GEAS — Tue, 19 Mar 2024 09:18:14 GMT

I am using this at school, sorry for not replying.

Re: Fusion 360 browser access not working

LeoWarrenADSK — Tue, 19 Mar 2024 21:55:54 GMT

Hi @Lifeformunknown-GEAS,

No worries - Are you the only one at school experiencing this issue? If other students are experiencing this, then this could have to do with your school's network settings.

Did you manage to try a different browser?

Can you try to use Fusion Online from a computer at home and let me know how it goes? I'm not aware of any issues with Fusion online, so I'm trying to eliminate as many causes as we can,

All the best,

Re: Fusion 360 browser access not working

Lifeformunknown-GEAS — Fri, 22 Mar 2024 10:53:09 GMT

I believe I am the only one trying to access fusion online so I don't know if it is only me, but I will try at home to see.

Re: Fusion 360 browser access not working

LeoWarrenADSK — Fri, 22 Mar 2024 20:04:05 GMT

Hi @Lifeformunknown-GEAS,

Thank you - I look forward to hearing from you,

Best,

Re: Fusion 360 browser access not working

Lifeformunknown-GEAS — Fri, 22 Mar 2024 20:13:39 GMT

Just tested it, it does work at home.

Re: Fusion 360 browser access not working

LeoWarrenADSK — Fri, 22 Mar 2024 20:22:24 GMT

That's great to hear @Lifeformunknown-GEAS,

I'd recommend asking your IT Team to approve the ports and domains listed here that Fusion needs to run,

All the best,