Cannot open Autodesk SBD 2017 after installation

Anonymous — Fri, 25 Aug 2017 19:21:17 GMT

Dear Support

I am using windows 8.1 and my computer is 64 bit. I have installed Autodesk Structural Bridge Design, education version. For the first 2 days it worked perfectly. I was trying to save a model when I received a error message, "floating error". After that I could not open SBD anymore. I can see the SBD icon on my desktop, but when I double click on the icon, nothing happens, no error message, nothing.

How can I solved this issue? Thanks for your time and help.

Re: Cannot open Autodesk SBD 2017 after installation

simon_hooper — Wed, 30 Aug 2017 02:11:43 GMT

I'm sorry to hear you are having problems. Try the following:

Open the Registry Editor
Rename the following key to something else:
HKEY_CURRENT_USER\SOFTWARE\Autodesk\Structural Bridge Design
Start Autodesk Structural Bridge Design.

Please let me know if this helps. It would also be useful if you attach the fil that caused the issue.

Thanks

Simon

topic Re: Cannot open Autodesk SBD 2017 after installation in Structural Bridge Design Forum

Cannot open Autodesk SBD 2017 after installation

Re: Cannot open Autodesk SBD 2017 after installation