topic Re: Data in file missing and need to be manually recovered in Revit MEP Forum

Data in file missing and need to be manually recovered

Anonymous — Sat, 17 Apr 2021 18:11:15 GMT

Hello all

Data in file missing and need to be manually recovered

This error show when i open file on bim 360 cloud

I search and i see i should clear collaporation and paccache folders

But i cant find these folders on my computer

How i can find these files?

Thanks

Mahmoud.Ziedan — Sun, 18 Apr 2021 00:15:13 GMT

@Anonymous

check these:

Collaboration cache folder location C:\Users\%USERNAME%\AppData\Local\Autodesk\Revit\Autodesk Revit ####\CollaborationCache
PacCache folder location C:\Users\%USERNAME%\AppData\Local\Autodesk\Revit\PacCache

Please, if this solved your issue, marked as an answer to help others.:)

robert.klempau — Sun, 18 Apr 2021 12:08:39 GMT

Hello @Anonymous ,

Please see this article on the Autodesk Knowledge base website:

Ther is also information about 'Clear Collaboration Cache'