topic Re: 2022 - Recurring error message when I open views in Revit Architecture Forum

2022 - Recurring error message when I open views

eyalbRAPVR — Thu, 28 Apr 2022 04:20:00 GMT

I have a recurring error message when I open views in a specific file. It doesn't happen all the time but most time. Sometimes it recurrs with a specific views, other times it recurrs with different views. A mystery to me... Couldn't track the source of it. I attach the error message screenshot. Revit does not abort the file, it simply refuses to open it. I then need to reopen the file and sometimes it helps and sometimes not. Any ideas?

Re: 2022 - Recurring error message when I open views

barthbradley — Thu, 28 Apr 2022 04:28:40 GMT

Close the Project and re-open with Audit checked.

https://knowledge.autodesk.com/support/revit/getting-started/caas/CloudHelp/cloudhelp/2019/ENU/Revit-GetStarted/files/GUID-5A8746C7-0AC9-41EE-BA21-37A386F2EEA2-htm.html

Re: 2022 - Recurring error message when I open views

eyalbRAPVR — Thu, 28 Apr 2022 04:35:22 GMT

I audit it each time I open the file. Doesn't help!

Re: 2022 - Recurring error message when I open views

sureshchotrani — Thu, 28 Apr 2022 04:39:26 GMT

Kindly provide a journal file(named jouranl.00xx.txt) to troubleshoot the issue, details on the journal file can be found at
https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Location-of-journal-files.html

Re: 2022 - Recurring error message when I open views

eyalbRAPVR — Thu, 28 Apr 2022 04:47:47 GMT

I attach the last journal file from yesterday evening. Last time it ocurred. Thanks for your help!

Re: 2022 - Recurring error message when I open views

barthbradley — Thu, 28 Apr 2022 05:28:35 GMT

Could be caused by your graphics card driver. Change your acceleration settings under Options.

"An error has occurred while drawing the contents of this window" in Revit | Revit | Autodesk Knowledge Network

Re: 2022 - Recurring error message when I open views

eyalbRAPVR — Thu, 28 Apr 2022 05:30:30 GMT

It its turned off. We tried this already. Doesn't seem to be the cause...

Re: 2022 - Recurring error message when I open views

barthbradley — Thu, 28 Apr 2022 05:39:48 GMT

I have a feeling you've gone done every road I would go down. If I were you, I'd just open a support case through your Autodesk Account at this point.

Re: 2022 - Recurring error message when I open views

sureshchotrani — Thu, 28 Apr 2022 06:19:51 GMT

Kindly clean uninstall as per the Autodesk Knowledge Network article- https://knowledge.autodesk.com/support/revit/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-Complete-a-Clean-Uninstall-of-Revit-products.html

Further follow below steps to install Revit 2022 -

1. Clean temporary files, https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-delete-temporary-files-in-Windows.html

2. Turn Off User Account Control Settings https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-turn-off-User-Account-Control-in-Windows.html

3. Disable Antivirus software, Firewall & Windows defender

4. Download the software from below direct links, you need to download all parts, once downloaded double click part 1 which will start extraction and later installation will start.

Part 1 -
https://efulfillment.autodesk.com/NetSWDLD/2022/RVT/03BD6A4A-C858-3AD2-9353-DF2974C9918B/SFX/Revit_2022_G1_Win_64bit_dlm_001_005.sfx.exe?authparam=1619749570_f8453933a898b4e4f9c62584e2f303d0&SESSION_ID=1617949570532&ext=.exe

Part 2 -
https://efulfillment.autodesk.com/NetSWDLD/2022/RVT/03BD6A4A-C858-3AD2-9353-DF2974C9918B/SFX/Revit_2022_G1_Win_64bit_dlm_002_005.sfx.exe?authparam=1619749570_efc96ecb7f825ee7dd6cc91edb4f6dd0&SESSION_ID=1617949570532_2&ext=.exe

Part 3 -
https://efulfillment.autodesk.com/NetSWDLD/2022/RVT/03BD6A4A-C858-3AD2-9353-DF2974C9918B/SFX/Revit_2022_G1_Win_64bit_dlm_003_005.sfx.exe?authparam=1619749570_6108d97638297293e9389ca1cbc31b50&SESSION_ID=1617949570532_3&ext=.exe

Part 4 -
https://efulfillment.autodesk.com/NetSWDLD/2022/RVT/03BD6A4A-C858-3AD2-9353-DF2974C9918B/SFX/Revit_2022_G1_Win_64bit_dlm_004_005.sfx.exe?authparam=1619749570_21915d945dd40f1887c4589fb00d2c4a&SESSION_ID=1617949570532_4&ext=.exe

Part 5 -
https://efulfillment.autodesk.com/NetSWDLD/2022/RVT/03BD6A4A-C858-3AD2-9353-DF2974C9918B/SFX/Revit_2022_G1_Win_64bit_dlm_005_005.sfx.exe?authparam=1619749570_dad26af74656dafe532009d620cab61b&SESSION_ID=1617949570532_5&ext=.exe