topic Re: Revit 2024: Cannot Create New Material in Revit Architecture Forum

Revit 2024: Cannot Create New Material

EATREVITPOOPCAD — Fri, 07 Apr 2023 00:44:54 GMT

The create new material button does nothing. Any one else have this issue?

Re: Revit 2024: Cannot Create New Material

mhiserZFHXS — Fri, 07 Apr 2023 13:37:34 GMT

Well, when I click it, the drop-down menu shows up... but on my other monitor 😂

They've got some pretty substantial UI graphics issues to get fixed.

Re: Revit 2024: Cannot Create New Material

EATREVITPOOPCAD — Fri, 07 Apr 2023 16:04:39 GMT

hahaha, that was it! It was on the third monitor at the bottom corner... when Revit was on the first one... The ribbon Icons sure are pretty though 😁

Re: Revit 2024: Cannot Create New Material

stephanie.zhouQE5VB — Mon, 10 Apr 2023 06:03:43 GMT

Hi EATREVITPOOPCAD, thank you for reporting this issue. We are trying to reproduce this issue on our side. May I ask what is your screen settings and display resolution? Does this issue occur on the third monitor only?

Re: Revit 2024: Cannot Create New Material

EATREVITPOOPCAD — Mon, 10 Apr 2023 16:00:31 GMT

@stephanie.zhouQE5VB This occurs when Revit is on any monitor. However, the create new material drop-down always shows up on the bottom left corner of the third monitor from the left regardless (Monitor #2 in the screenshot) I drew a red rectangle to show where the drop-down shows up.

using a Dell U2422H and the resolution is 1920x1080

Re: Revit 2024: Cannot Create New Material

ToanDN — Mon, 10 Apr 2023 17:08:24 GMT

Maybe I am the lucky one because everything works out normally.

Re: Revit 2024: Cannot Create New Material

GaryOrrMBI — Mon, 10 Apr 2023 17:44:32 GMT

the popup help menu also shows on a different screen:

that also applies to the popup help for the Library and Asset Browsers.

Windows 11 (upgraded from 10)

Two monitors @ 1920x1080

Revit materials dialog on the left hand monitor, popup help and menu appear on the monitor to the right.

If I move the materials dialog to the right hand monitor, then the popups and menu appear in the correct place.

It makes no difference which monitor the Revit window is on, just which monitor the materials dialog is on.

I only have two monitors on this rig so I can't test any further.

Re: Revit 2024: Cannot Create New Material

EATREVITPOOPCAD — Mon, 10 Apr 2023 17:54:55 GMT

Out of curiosity did you just download the regular installer from Autodesk, or did you go with the "custom deployment" option? I did the custom deployment. Also... 4 monitors 😮

Re: Revit 2024: Cannot Create New Material

ToanDN — Mon, 10 Apr 2023 17:58:45 GMT

@EATREVITPOOPCAD wrote:

Out of curiosity did you just download the regular installer from Autodesk, or did you go with the "custom deployment" option? I did the custom deployment. Also... 4 monitors 😮

Regular installation. Yes only 4 monitors because that is the maximum number of monitor that my computer can support ATM.

Re: Revit 2024: Cannot Create New Material

stephanie.zhouQE5VB — Tue, 11 Apr 2023 06:07:18 GMT

Thanks all for the screenshots and reproduce steps information. We have successfully reproduced it on our side and put this issue in our issue backlog. We will take a deep look at it.

Re: Revit 2024: Cannot Create New Material

aashford3Q2J4X — Thu, 27 Apr 2023 00:42:11 GMT

Ok, I just created a post on this... about the pull down showing up on my opposite monitor. Any solution to the issue?

Re: Revit 2024: Cannot Create New Material

stephanie.zhouQE5VB — Thu, 27 Apr 2023 03:47:27 GMT

Would you mind try right click on either existing material and duplicate material and assets? Then you will be able to edit the duplicated material to a new one. Does this workaround work for you?

Re: Revit 2024: Cannot Create New Material

mhiserZFHXS — Thu, 27 Apr 2023 13:29:57 GMT

@stephanie.zhouQE5VB wrote:
Would you mind try right click on either existing material and duplicate material and assets? Then you will be able to edit the duplicated material to a new one. Does this workaround work for you?

Same thing. Any menu that should drop down when clicked on or shows when right clicking something pops up on my other monitor. Pop up menus work as expected, such as the material assets browser.

As far as I can tell, this only happens in the material browser.

Re: Revit 2024: Cannot Create New Material

stephanie.zhouQE5VB — Fri, 28 Apr 2023 06:33:14 GMT

This issue might cause by multi-monitors with different dpi. Try to open the material browser on a single monitor should be a temporary workaround to it.

Re: Revit 2024: Cannot Create New Material

GaryOrrMBI — Fri, 28 Apr 2023 11:37:48 GMT

@stephanie.zhouQE5VB

@stephanie.zhouQE5VB wrote:
This issue might cause by multi-monitors with different dpi. Try to open the material browser on a single monitor should be a temporary workaround to it.

See my earlier post: Two monitors @ 1080p, so, same resolution, same scale settings, etc.

Re: Revit 2024: Cannot Create New Material

aashford3Q2J4X — Fri, 28 Apr 2023 19:44:31 GMT

I think the simple workaround for now is just to have the material browser on the monitor, where it works normal.

If I were Autodesk, my priority would be on fixing the UI graphics and or hand it over to the user to control all colors including the grids and fonts. This needs to be a priority, because I can't see it!

Re: Revit 2024: Cannot Create New Material

aashford3Q2J4X — Fri, 28 Apr 2023 19:48:05 GMT

For me, the monitors are identical and running at the same resolution. Autodesk just has the multi monitor thing not working with some of the pull downs. Like I said, moving the Material editor to the opposite monitor, is a temporary fix. But for $3800 a year for the BDS, you need to have this kind of stuff in perfect order.

Re: Revit 2024: Cannot Create New Material

stephanie.zhouQE5VB — Thu, 04 May 2023 10:18:24 GMT

We will contact with you in direct message. Thank you for posting your issue.

Re: Revit 2024: Cannot Create New Material

jesseray2603 — Tue, 15 Aug 2023 12:56:20 GMT

Has there been a solution to this issue yet?

Re: Revit 2024: Cannot Create New Material

GaryOrrMBI — Tue, 15 Aug 2023 14:30:50 GMT

Not fixed here, and I have installed 2024.1.