topic Re: screen becomes black when working in Revit Architecture Forum

screen becomes black when working

Anonymous — Thu, 16 Dec 2010 08:54:05 GMT

I am using Revit Architecture 2011. When i open a file, after some time screen becomes black and after clicking on the white blank tab which appears foreground of the black screen, for 4 /5 times It crashes. Anybody have a solution. Is it a graphic problem or something else. Please see attached screen shot of the problem.

Thanks & regards,

Mohan Suryawanshi

Re: screen becomes black when working

LisaDrago — Thu, 16 Dec 2010 15:22:23 GMT

Are all your drivers on your computer up to date? like video and such?

Re: screen becomes black when working

Anonymous — Mon, 20 Dec 2010 09:23:31 GMT

All driver's audio/video are latest.

Re: screen becomes black when working

Alfredo_Medina — Mon, 20 Dec 2010 11:44:54 GMT

Try this: "Big R" > Options > Grahphics tab > uncheck "Use hardware acceleration Direct3D"

Re: screen becomes black when working

LisaDrago — Mon, 20 Dec 2010 12:42:36 GMT

is your software on subscription? IF so - you can put in a technical support 'ticket' directly with Autodesk about this issue. if not, contact your reseller and they can put in a 'ticket' for you.

other than that - I don't have a clue - never seen it before.

Re: screen becomes black when working

Anonymous — Mon, 24 Jan 2011 14:05:28 GMT

I have the same issue occurring on 3 of my lab computers. Anyone have a solution??

Re: screen becomes black when working

DarrenP — Mon, 24 Jan 2011 15:12:57 GMT

did you try the solutions mentioned above?

Re: screen becomes black when working

Anonymous — Mon, 24 Jan 2011 15:29:54 GMT

I tried the 'options' and it is not that. I am having the computer staff here look into driver/Video card updates. I just find it strange that I only have 3 computers out of the 20 that are effected, others work great. I'm guessing they all have the same profile setup. The issue began as a Roxio error so I uninstalled Roxio on those PC's thinking that would resolve the issue, but it returned days later. Stumped!!

Re: screen becomes black when working

Anonymous — Tue, 25 Jan 2011 15:56:48 GMT

I also get a message that says a required resource is unavailable, but it does not say which resource. Any ideas, I've been working on this issue since August and like I said, I thought I had it figured out when someone else on these forums pointed to the Roxio issue.

Re: screen becomes black when working

Anonymous — Wed, 26 Jan 2011 11:37:46 GMT

@Anonymous wrote:
I am using Revit Architecture 2011. When i open a file, after some time screen becomes black and after clicking on the white blank tab which appears foreground of the black screen, for 4 /5 times It crashes. Anybody have a solution. Is it a graphic problem or something else. Please see attached screen shot of the problem.

Thanks & regards,
Mohan Suryawanshi

What is your system configuration?

Re: screen becomes black when working

Anonymous — Wed, 26 Jan 2011 14:44:51 GMT

I don't mean to sound incompetent, but how do I figure out what my system configuration is?? I would love to get this issue resolved.

Re: screen becomes black when working

Anonymous — Fri, 08 Apr 2011 15:58:21 GMT

I am still having issuse with this error. Any new ideas?? Our school district is properly licensed as a suscriber, how do I go about getting a 'ticket' as mentioned in a post above? Frustrated!!

Re: screen becomes black when working

DarrenP — Fri, 08 Apr 2011 16:00:09 GMT

thats a video card issue

looks like your video card can't handle the program

Re: screen becomes black when working

Anonymous — Fri, 08 Apr 2011 16:09:30 GMT

Darren,

The problem occurs in a public school computer lab. I was told all of the computers are configured the same. I'm assuming all PC'c have the same video card specs. Only 3 of the 20 computers have this issue and it is very random when it does happen. I agree with you being the video card, but can they be inconsistant from one PC to the next? New video card(s) is your solution?? Thanks.

Re: screen becomes black when working

DarrenP — Fri, 08 Apr 2011 16:11:35 GMT

yes it can be inconsistent from one computer to the next

the video cards maybe going bad

Re: screen becomes black when working

heather48AE4 — Tue, 22 Jul 2025 22:28:01 GMT

You probably accidentally hit the hot key for "Canvas Theme" which is "CA." Also found under View>Windows>Canvas Theme. Canvas Theme switches your canvas between white or black.