Cloud Render Issues

jim — Tue, 05 Apr 2016 02:39:42 GMT

Has anyone else had problem with cloud rendering since they worked on it this Saturday (04-02-2016)? First I was getting no internet connection (when I knew I had one). Now while revit is communicating I get a message that says it is unable to complete the process at this time.

Just curious ...

Thanks ...

Re: Cloud Render Issues

diethelm.bansbach — Wed, 06 Apr 2016 10:09:46 GMT

Hi Jim.

These errors might be related to network issues. Check that your network works correctly. If your network is behind a firewall or proxy, please make sure the following are not blocked.

*.autodesk.com
*.cloudfront.net
*.google-analytics.com
*.akamaiedge.net

*.akamaintechnologies.com
*.amazonaws.com
*.edgekey.net

*.googleapis.com
*.msecnd.net
*.microsoft.com

Here is a post describing this in detail. Here another.

Try rendering the Revit sample file and see if that works. If this does not help, contact the rendering support team.

Also, it could be possible that the width or height of the view that you are rendering may be too big or too small. For eample, if you are using crop region in Revit render settings. The current limitation is that the width or height should be in the range of 108-4000 pixels. Try changing it and see if that works. Also check if you have available cloud credits to render.

Let me know if this helped you fix the issue! Also accept is as solution, so more people can easily acess it.

-Didi

topic Cloud Render Issues in Revit Architecture Forum

Cloud Render Issues

Re: Cloud Render Issues