topic Re: Revit crashes in Revit Architecture Forum

Revit crashes

Anonymous — Fri, 03 Feb 2017 08:01:49 GMT

Hello! I need your help, please

Revit 2016 crashes when I work with the file with linked models. When links are not loaded everything is fine. But when they loaded, file crashes, while I’m opening any view or even when I load link. It happens only with one model and only on one computer. All the latest updates for Revit and video card are installed. What could be a possible reason for that?

The journal is attached

Re: Revit crashes

FGPerraudin — Fri, 03 Feb 2017 12:09:09 GMT

Hi @Anonymous,

I might be wrong but I have the impression that Revit is running out of virtual memory.

Have you got more that 2GO of free space on your main Hard drive (the system one) / and/or memory management drive?

François

Re: Revit crashes

L.Maas — Fri, 03 Feb 2017 12:10:10 GMT

From my interpretation of the journal file i see few things.

-Revit can not find all linked file

-Not all the files are from the same Revit version

You could try the following.

-Make sure the linked files can be found.

-Try to load the links one by one and see if it is a specific linked file that causes the problems

-Load the linked files standalone and see if there are issues with one or more of the files

-Upgrade the linked files before linking them in the host project.

Re: Revit crashes

Anonymous — Fri, 03 Feb 2017 12:23:18 GMT

Hi François

thank you for your respond

don't think this is the problem(( I have enough free space and virtual memory

Re: Revit crashes

Anonymous — Fri, 03 Feb 2017 12:34:54 GMT

Hello Louis

Thank you for recommendations

-Make sure the linked files can be found. - have done it. If all the files are loaded Revit crashes while opening some of the views

-Try to load the links one by one and see if it is a specific linked file that causes the problems- have done it. Opened all the linked file with AUDIT option and resaved it, didn't help

Re: Revit crashes

L.Maas — Fri, 03 Feb 2017 12:52:33 GMT

If you know a particular view that crashes Revit, I would try the following. With visibility/graphics overrides hide all linked files in that view. Close and open the view and see if it does not crash. If it does not crash unhide a link and repeat the process (close and open the view). Repeat until it crashes again. If you can fix it down to a single linked file you could repeat the process and hide/unhide different categories to see if the issue can be attributed to a single category/family which you might be able to correct

Re: Revit crashes

Anonymous — Fri, 03 Feb 2017 13:59:33 GMT

Thank you everyone!

this solved

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-An-unrecoverable-error-has-occurred-no-need-to-recreate-recovery-files.html

Re: Revit crashes

ToanDN — Fri, 03 Feb 2017 15:19:22 GMT

Thanks for the update.
Please mark it as the solution so others can find it if the same error
happens to them.