topic Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues... in Revit Architecture Forum

Revit 2018 on Windows 10 Bootcamp Print to PDF text OVERLAP issues...

Heritage_Architecture — Fri, 24 Aug 2018 16:45:16 GMT

So I have spent the last week researching a fix for this problem... I am running Revit 2018 on a 5K Mac with Windows 10 installed on Bootcamp.

I am running with the Graphics Chipset AMD Radeon R9 M395X (Bootcamp XG edition by bootcampdrivers.com), because every time I tried to run the Mac Update on the Windows side to get the Bootcamp 6.0 Graphics Drivers Update, my 3 displays would all turn off and refuse to come back online after the download reached about 50-75%.

Everything pretty much works pretty well, (except the COINS plugin I tried installing today still won't load up?) but every time I try to print a sheet to a PDF (Adobe DC, Bullzip, Cutepdf, doPDF, etc...) the font that looked so perfect and readable on my display screen becomes bloated and overlaps itself, looking as if it has scaled its width 300%, both in print preview and the generated PDF... I really am at my wits end with this one, having tried to install the Windows 7-8 visual hotfix (which won't install itself in a Windows 10 environment...) that was said to correct a similar issue in Revit 2017 to no avail... I have also tried all of the resizing options with adjusting the text scaling and resolution to their default values without any success...

Please... if anyone can find a way around this problem please please please let me know.

Thanks.

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

ToanDN — Fri, 02 Jun 2017 03:27:11 GMT

It's hard to believe but someone had fixed the same issue just by disable hardware acceleration.

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Heritage_Architecture — Fri, 02 Jun 2017 04:12:11 GMT

Sadly this did not fix the issue... I did however find out that if you have the Enscape addin installed, you have to disable THAT before you can even turn off hardware acceleration... otherwise Revit will not save your Revit.ini... very annoying...

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Anonymous — Fri, 02 Jun 2017 04:39:12 GMT

Sounds more like a MAC issue than a Windows or Autodesk issue.

Geez....Have a mac with 3 monitors and wonder why everything crashes when you are emulating a totally different software on a totally different operating system and blame the non-native software for the issue.

Buy a PC and call me in the morning.

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Heritage_Architecture — Fri, 02 Jun 2017 04:46:21 GMT

👍🏻 Go talk to my boss.
I'm tempted to mark this as the solution...

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

ToanDN — Fri, 02 Jun 2017 04:58:22 GMT

Maybe you should remove all add-ons and plug-ins and whatnots and see if the problem persists.

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Anonymous — Fri, 02 Jun 2017 05:01:31 GMT

@Heritage_Architecture

Don't get me wrong....macs are great. I know lots of RTC (BiLT) and AU speakers that use Revit on their Mac's all the time.

It just requires a lot more tweaking with the resolution and display scale to get it to work properly.

It's just finding that sweet spot is a PITA....

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Anonymous — Fri, 02 Jun 2017 05:09:03 GMT

BTW....Autodesk finally fixed the issue with 4k monitors.....ya got a 5k... gonna have to decrease that resolution a bit and not use the display zoom past 150%.

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Heritage_Architecture — Fri, 02 Jun 2017 06:51:42 GMT

Tried that already, no workey.

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

matthewburr20 — Wed, 12 Jul 2017 15:58:23 GMT

I know you said you tried to adjust display settings, but I just had the same issue and I had my settings for Scale and layout (size of text , apps and other items) at 150%, I just changed it back to 100% (recommended) and now the issue goes away and the text in my pdfs looks as it does on the monitor.

FYI, I had the same issue on my home computer (5k 27" imac, bootcamp, windows 10) and work computer (PC, windows 10) both running Revit 2018.

matt

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Heritage_Architecture — Wed, 12 Jul 2017 19:14:13 GMT

Just tried what you said...

But. No such luck.

The images in order:

Screen Settings
Screen Font
PDF Font
PNG Export Font

Hopefully you can see my predicament... now, if someone could just give me a solution...

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Anonymous — Wed, 12 Jul 2017 20:46:33 GMT

Share a screen shot of your advanced display settings for that monitor....

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Anonymous — Fri, 08 Sep 2017 01:26:38 GMT

We have the same issue occurring. It is NOT an issue with display size on screen, it is an issue in the Print processor. The text mis-scaling shows up in a Print Preview window, not on a normal display window.

The mangled text is then sent to the Windows Spooler and then to the printer (PDF or hardcopy) and the text prints mangled.

Hard to tell, but it looks like a horizontal scale factor of around 2.54 is being applied - I wonder if the OP is using metric like us? It looks a lot like a usual metric/imperial conversion SNAFU.

Windows set to EN-AU, Revit 2018.0.2 set to Metric.

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Heritage_Architecture — Fri, 08 Sep 2017 01:29:58 GMT

Using imperial... at least I'm not crazy, or alone... but we still have a
problem... 😞

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Viveka_CD — Thu, 09 Nov 2017 14:57:35 GMT

Hi @Heritage_Architecture

Sorry to hear that you are still facing issues.

Can you try the following for me?

Restart your PC: Windows needs the machine to restart after changing DPI, in order to print correctly.

Since you are on a Mac with Bootcamp, please see HERE for a resolution and install the RDP hotfix. (This fix applies to Windows 7 or Windows Server 2008 R2 for Remote Desktop Protocol)

See HERE for the Windows 10 RDP update.

Note: Regarding the issue with Mac/Bootcamp with 5K Monitor: Windows 10, the issue is under investigation for a resolution.

If you find posts have solved your problem, please click on 'Accept as solution' to help others with similar questions. Kudos welcome!

Thank you,

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

staynerarchitects — Fri, 17 Nov 2017 22:58:21 GMT

Has a fix for Windows 10 been issued?

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Anonymous — Sun, 19 Nov 2017 22:31:52 GMT

I don't know specifically about a Bootcamp installation (I don't have a Mac) but the issue on Windows 10 is resolved by patching Revit 2018 to version 1.1 or above.

Version 2 (2018.2) is the latest version available.

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Anonymous — Mon, 27 Nov 2017 15:21:46 GMT

Is there a new resolution? I'm having the same issue, and it started about 2 weeks ago, around when I updated Windows. I tried reverting back to the previous version of Windows 10, but the issue persists. I am running Revit 2018.2 on Bootcamp.

The overlapping text appears after exporting to PDF on all Revit files on my own computer, regardless of print driver, but it does not happen to any files on a coworker's computer (running Revit LT on Parallels).

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Anonymous — Tue, 28 Nov 2017 12:38:08 GMT

I am having the exact same issue.

Re: Revit 2018 on Windows 10 Bootcamp Print to PDF text issues...

Anonymous — Tue, 28 Nov 2017 15:27:59 GMT

Here is a Autodesk Troubleshooting post on the subject. It suggests: "For users working on Bootcamp they will need to run Revit parallel."

Revit - Text stretched when printing to PDF

Switching to working in Parallels on the mac side didn't fully fix the problem, just made it not as bad. I have attached images of the three different outputs from three different combinations of machine/software. Both my coworker and I are using the same version of Parallels on a 5K iMac running Sierra.