topic Re: Revit 2018.3 error after update in Revit Architecture Forum

Revit 2018.3 error after update

-FDC- — Wed, 11 Apr 2018 10:27:10 GMT

I am getting following error after updating to 2018.3 this morning (I didn't care but my material browser isn't working anymore):

DBApplication error

Re: Revit 2018.3 error after update

M.SAL. — Wed, 11 Apr 2018 14:41:54 GMT

I have the same problem

Re: Revit 2018.3 error after update

Anonymous — Wed, 11 Apr 2018 15:17:16 GMT

I receive the same error.

My material browser seems to be working, and I haven't noticed any issues (Windows 7).

Looks like maybe you are running Windows 10?

I have noticed numerous items running 10 at home with 2015.

Hope they get it all sorted out!

Re: Revit 2018.3 error after update

-FDC- — Wed, 11 Apr 2018 15:18:13 GMT

Thought it was Vray.

After installing newest version of Vray same problem.

Windows did a quite long update when I rebooted.

Material browser is back but the error stays.

Re: Revit 2018.3 error after update

-FDC- — Wed, 11 Apr 2018 15:28:52 GMT

Running Windows 10 indeed but 2018 worked fine.

Re: Revit 2018.3 error after update

barthbradley — Wed, 11 Apr 2018 17:43:08 GMT

3 people with the same issue! Thanks for the head up! I'll wait for 2018.4.

@Viveka_CD?

Re: Revit 2018.3 error after update

ToanDN — Wed, 11 Apr 2018 17:46:56 GMT

@-FDC-

Same here. The Revit window is a tiny and I have to maximize it everytime open the program. But the material manager works.

Re: Revit 2018.3 error after update

Viveka_CD — Wed, 11 Apr 2018 18:38:25 GMT

Hi @ToanDN, @-FDC-, @Anonymous and @M.SAL.

I'm waiting for feedback from the team. Please upload your latest journals to the private link sent to your email.

Thanks,

Re: Revit 2018.3 error after update

Viveka_CD — Wed, 11 Apr 2018 20:53:23 GMT

Hi @-FDC-

Thanks for sharing the screenshot. This may be due to an external tools error related to Collaboration in Revit

Please see this article for a resolution.

Let me know if this helps resolve your issue.

Looking forward to hearing from you.

Regards,

Re: Revit 2018.3 error after update

Viveka_CD — Wed, 11 Apr 2018 19:10:24 GMT

Hi @-FDC-

Please try the below and let me know if it helps resolve the issue -

Rename the Revit.exe.config file
Repair Revit and relaunch

Regards,

Re: Revit 2018.3 error after update

barthbradley — Wed, 11 Apr 2018 20:44:56 GMT

So, what's the upshot here, @Viveka_CD? Is this an issue that can -- or cannot be avoided.

Re: Revit 2018.3 error after update

Viveka_CD — Wed, 11 Apr 2018 20:55:42 GMT

Hi @barthbradley

We'll have to wait until we hear back from @-FDC-

Regards,

Re: Revit 2018.3 error after update

-FDC- — Thu, 12 Apr 2018 06:55:10 GMT

Thanks, @Viveka_CD !

That did it!

Re: Revit 2018.3 error after update

Anonymous — Thu, 12 Apr 2018 08:24:55 GMT

same here in french canadian revit, I opened a support case:

DBApplication error
P&ID error
it also changed my revit shortcut from FRA to ENU

I I

Re: Revit 2018.3 error after update

sburke — Thu, 12 Apr 2018 09:22:23 GMT

At the moment, neither I nor several people in my office are unable to see the list of projects in the new BIM 360 Team after update to Revit 2018.3, the open screen just sits there not responding. So, we're completely at a work stoppage. This is unacceptable.

We are also without local admin privileges and have no ability to perform a repair as our applications are deployed via Microsoft Software Center.

Re: Revit 2018.3 error after update

Anonymous — Thu, 12 Apr 2018 09:18:27 GMT

@sburkewrote:
At the moment, neither I nor several people in my office are unable to see the list of projects in the new BIM 360 Team after update to Revit 2018.3, the open screen just sits there not responding. So, we're completely at a work stoppage. This is unacceptable.

that might help: https://forums.autodesk.com/t5/revit-architecture-forum/revit-2018-3-update-glitch-solved/m-p/7921858

Re: Revit 2018.3 error after update

sburke — Thu, 12 Apr 2018 09:27:01 GMT

Unfortunately, no. The setup folder is populated. Running it manually, a warning says it's the 32 bit version of the installer and not the 64 bit. So, perhaps this is the way our update was packaged.

Re: Revit 2018.3 error after update

Viveka_CD — Thu, 12 Apr 2018 13:43:31 GMT

Hi @-FDC-

I'm glad to hear that this helped resolve your issue.

Regards,

Re: Revit 2018.3 error after update

Viveka_CD — Thu, 12 Apr 2018 13:56:34 GMT

Hi @sburke and @Anonymous

Sorry to hear that you are facing issues.

As the first step, please try the solutions in this article.

Since this is after the 2018.3 update, it might be an account syncing issue.

If that does not solve the issue, we may have to look at your account details.

You can also post on the BIM 360 team forum for further feedback.

Regards,

Re: Revit 2018.3 error after update

Viveka_CD — Thu, 12 Apr 2018 13:59:31 GMT

Hi @Anonymous

Thanks for opening a support case with us.

I see that a specialist is already working on your case. Please follow-up on the portal.

Regards,