topic Re: REVIT NOT USING NVIDIA GRAPHICS CARD? in Revit Architecture Forum

REVIT NOT USING NVIDIA GRAPHICS CARD?

Anonymous — Wed, 23 May 2018 23:37:54 GMT

Hello, I have R19. I want to switch the graphics card it uses from the default computer one to my nvidia gtx 1070. I have added revit to the list of programs in my nvidia control panel but revit is still not using it. Any ideas on how to use the better graphics card?

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

ennujozlagam — Thu, 24 May 2018 01:11:07 GMT

maybe try to check here LINK some explations. thanks

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Viveka_CD — Thu, 24 May 2018 15:57:31 GMT

Hi @Anonymous

Welcome to the Autodesk community! Thanks for posting on the forum.

Use this tool to find Certified and Recommended graphics hardware and drivers.

Regards,

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Viveka_CD — Fri, 25 May 2018 17:15:01 GMT

Hi @Anonymous

I just wanted to follow up here, any progress on this issue?

Did the post and links by @ennujozlagam help resolve your issue?

Let us know if you need more assistance.

Regards,

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

ToanDN — Fri, 25 May 2018 17:49:03 GMT

@Anonymous wrote:

Hello, I have R19. I want to switch the graphics card it uses from the default computer one to my nvidia gtx 1070. I have added revit to the list of programs in my nvidia control panel but revit is still not using it. Any ideas on how to use the better graphics card?

Need more information about your computer such as laptop/desktop, brand, and the other videocard. Did you look at Revit graphic settings and not see the GTX listed?

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Anonymous — Fri, 25 May 2018 18:39:36 GMT

@Anonymous, you need to disable the integrated video card in the BIOS or through the device manager.

This is for Autocad, but it applies to Revit too.

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCAD-uses-the-wrong-graphics-card.html

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

dgorsman — Fri, 25 May 2018 19:19:37 GMT

I'll back everything up a bit first. How do you know Revit is *not* using it?

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Viveka_CD — Fri, 15 Jun 2018 17:45:50 GMT

Hi @Anonymous

You are welcome to share a journal with us to test further.

Let me know and I can send you a private folder if you'd prefer.

Regards,

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Viveka_CD — Tue, 19 Jun 2018 14:27:04 GMT

Hi @Anonymous

I've accepted the solution by @Anonymous Let us know if the recommendation helped and if you seek more assistance.

If you still have the issue unresolved and want to continue the conversation - you are welcome to share a journal with us to test further.

Regards,

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Anonymous — Mon, 20 Aug 2018 19:38:52 GMT

Hi, @Viveka_CD

I figured I would ask here since we are on this topic.

I installed my new video card an Nvidia p600 I have checked it against what is in the certified hardware list. I have installed the driver, I have disabled the "built-in" graphics card. However i am still getting this Error;

"Hardware Acceleration disabled. Software emulation mode is in use. Revit detects an unsupported video card '' and driver ''. You may continue to use Revit in software emulation mode.
Consult your system administrator to resolve this issue."

Your assistance is greatly appreciated.

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Anonymous — Mon, 20 Aug 2018 19:59:01 GMT

@Anonymous wrote:
Hi, @Viveka_CD

I figured I would ask here since we are on this topic.
I installed my new video card an Nvidia p600 I have checked it against what is in the certified hardware list. I have installed the driver, I have disabled the "built-in" graphics card. However i am still getting this Error;
"Hardware Acceleration disabled. Software emulation mode is in use. Revit detects an unsupported video card '' and driver ''. You may continue to use Revit in software emulation mode.
Consult your system administrator to resolve this issue."

Your assistance is greatly appreciated.

Uninstall all video card drivers....intel and Nvidia...restart the computer. Install the Nvidia drivers.

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Anonymous — Mon, 20 Aug 2018 20:21:47 GMT

@Anonymous Thank you, I will try and let you know if it works.

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Anonymous — Mon, 20 Aug 2018 20:36:01 GMT

FYI...some Dell laptops don't like it when the internal card is disabled in the BIOS and disable the dedicated card as well. The only option is to set the Quadro as default all within Windows. So if the driver install fails you will need to re-enable the card and then reinstall the driver. Sometimes disabling the Intel card in the Device Manager works too...they keep getting more and more finicky lately. The reason I buy mobos without internal cards for my PC's.

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Anonymous — Tue, 21 Aug 2018 14:52:07 GMT

@Anonymous

I did as you advised but the only thing is now I have all these ghost lines appear. I checked the graphics performance and it is using the graphics card (p600). Any additional help would be appreciated.

Thank you.

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Anonymous — Tue, 21 Aug 2018 14:53:56 GMT

I should clarify, in Autocad i get ghost lines, for Revit I still get the same error.

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Viveka_CD — Tue, 21 Aug 2018 15:02:45 GMT

Hi @Anonymous

Can you post a screenshot of the ghost lines, and also confirm if you have multiple displays?

Regards,

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Anonymous — Tue, 21 Aug 2018 15:06:44 GMT

@Viveka_CD I only have one monitor at the moment.

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Anonymous — Tue, 21 Aug 2018 18:34:41 GMT

@Anonymous wrote:
@Anonymous
I did as you advised but the only thing is now I have all these ghost lines appear. I checked the graphics performance and it is using the graphics card (p600). Any additional help would be appreciated.

Thank you.

What kind of connection do you have between your video card and the monitor? I had this happen to me when I had a DVI connection and using an adapter. Once I switched to a DPI-->HDMI connection (Monitor has HDMI) I no longer had issues. Also if you tried using the latest and greatest driver you may try a previous version. 385.69 is the certified version. You can also turn off Hardware Acceleration by typing 3DCONFIG (Autocad) and then turn on each effects one by one to see what works and doesn't work.

IMO though....P600's should not be used with Revit. I know they are on the list, but they are just not powerful enough. More than likely you will be turning off HA in both Revit and Autocad.

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Viveka_CD — Tue, 21 Aug 2018 19:04:45 GMT

@Anonymous

Did you try a purge and check for any miscellaneous elements?

Is this specific to a particular model or any model?

Check this thread for recommendations

For the Revit error: Check this article "Hardware Acceleration disabled. Software emulation mode is in use." for resolutions.

Regards,

Re: REVIT NOT USING NVIDIA GRAPHICS CARD?

Anonymous — Wed, 22 Aug 2018 02:28:00 GMT

@Anonymous

I Have an HDMI connection, I will get the previous version to see if that helps as well.

I do agree that I should upgrade to a better card, but since I will be using 3ds max soon I want to make sure that I chose one that would be sufficient.

Any recommendations?

Thank you.